Posted May 21, 2026 147 views
Pakistan Facilities Management Pvt Ltd is looking for a dedicated Front Desk Officer to serve as the first point of contact for visitors, clients, and staff. This role requires maintaining a welcoming and professional environment at the reception area while efficiently handling administrative tasks. The ideal candidate manages a team of 10 persons and ensures smooth daily operations, facilitating clear communication across departments and maintaining orderly administrative processes. Experience in customer interaction and office coordination is essential to support the organizations front desk activities.
The Front Desk Officer is responsible for managing appointment scheduling, answering and routing calls, and handling inquiries with professionalism. This role requires multitasking skills to balance various clerical duties such as record keeping, data entry, and coordinating with housekeeping, security, and maintenance teams. The candidate must also maintain confidentiality, monitor office supplies, and uphold company policies and standard operating procedures to create a positive experience for all visitors and staff members.
Responsibilities
- Greet and assist visitors, clients, and staff with professionalism and courtesy.
- Manage incoming and outgoing telephone calls, emails, and courier services promptly and efficiently.
- Maintain and update visitor logs and issue entry passes according to company policies.
- Oversee front desk operations to ensure smooth coordination among all departments.
- Schedule meetings, appointments, and coordinate conference room bookings.
- Liaise with housekeeping, maintenance, and security teams to ensure daily operational support and a safe working environment.
- Maintain organized office files, records, attendance sheets, and ensure accuracy of documentation.
- Respond promptly and professionally to client inquiries, requests, and complaints.
- Prepare daily reports, logs, and perform data entry tasks as requested by management.
- Keep reception and waiting areas neat, clean, and organized at all times.
- Provide administrative support to Human Resources and other administrative departments as needed.
- Monitor office supplies inventory and coordinate with vendors to replenish stock.
- Ensure confidentiality of all company and client information in line with data protection standards.
- Adhere strictly to company policies, standard operating procedures, and maintain disciplined, professional communication.
- Lead and supervise a team of 10 staff members to ensure efficient execution of front desk and administrative duties.
- Perform any other administrative or operational duties assigned by management to support office functions.
Skills
Job Details
Pakistan Facilities Management Pvt Ltd
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