Call Center Representative / Facilitation Officer

Pakistan Revenue Automation (Pvt) Ltd Verified

Islamabad , Pakistan

Posted Oct 21, 2019 1181 views

PKR. 20,000 - 40,000/Month

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Job Description

  • Take inbound calls from taxpayers in FBR Contact Center
  • Help taxpayers with issues related to filing of Income Tax, Sales Tax, and FED returns.
  • Help taxpayers with issues related to Iris and efbr portals
  • Log taxpayers complaints over the phone
  • General guidance of taxpayers related to different SOPs
  • Respond to emails sent to FBR Helpline
  • Any other duty assigned by the management.

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Inland Revenue (IR) Operations
Job Location:
No Preference
18 - 50 Years
Minimum Education:
Degree Title:
Bachelors from some reputed foreign or HEC-recognized institution and Technical Diploma
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Relevant Experience will be preferred.)
Apply Before:
Nov 05, 2019
Posting Date:
Oct 21, 2019
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Pakistan Revenue Automation (Pvt) Ltd

Information Technology · 1001-1500 employees - Islamabad

Pakistan Revenue Automation (Pvt.) Ltd. (acronym – PRAL) has extensive experience of working with federal and provincial tax and revenue agencies to provide wide variety of tax and revenue collection solutions. Since its incorporation in June, 1994, PRAL has been involved in the development of wide ...Read More