• Take inbound calls from taxpayers in FBR Contact Center
  • Help taxpayers with issues related to filing of Income Tax, Sales Tax, and FED returns
  • Help taxpayers with issues related to Iris and efbr portals
  • Log taxpayers complaints over the phone
  • General guidance of taxpayers related to different SOPs
  • Respond to emails sent to FBR Helpline
  • Any other duty assigned by the management.

 

Job Details

Total Positions:
15 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
User Support (Inland Revenue Operations)
Job Location:
Gender:
No Preference
Age:
18 - 35 Years
Minimum Education:
Bachelors
Degree Title:
Candidates with ACCA, BBA,  MBA and related fields would be given preference. Degree of HEC recognized institutions will only be accepted.
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Experience in relevant field e.g Call center would be preferred.)
Apply Before:
Jun 01, 2017
Posting Date:
May 15, 2017

Pakistan Revenue Automation (Pvt) Ltd

Information Technology · 1001-1500 employees - Islamabad

Pakistan Revenue Automation (Pvt.) Ltd. (acronym – PRAL) has extensive experience of working with federal and provincial tax and revenue agencies to provide wide variety of tax and revenue collection solutions. Since its incorporation in June, 1994, PRAL has been involved in the development of wide array of tax and revenue related solutions pertaining to Income Tax, General Sales Tax, Federal Excise, Customs, Capital Value Tax, Provincial Sales Tax & Services. etc. Over more than two decades of services, PRAL has gained valuable experience of increasing efficiency and efficacy of tax and revenue agencies through use of latest Information and Communication Technologies with Business Process Improvement / Re-engineering. PRAL has also proven its expertise in the areas of software development, project management, technical advisory and consulting services, managing data centers, large databases management, network administration, software implementations, trainings and data entry services. This wide spectrum of services offered by PRAL facilitates our valued customers looking for One-Stop Shop solutions from conceptualization to post-implementation operations. The essence of PRAL’s business strategy is to develop sustainable partnerships with its customers thus acting as a catalyst in transforming and adapting its IT solutions and integrating these to the “New Wave of Technological Innovations” to meet the global requirements of tax and revenue agencies.

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