Contact Center Agent

Pakistan Revenue Automation (Pvt) Ltd Verified

Islamabad , Pakistan

Posted May 15, 2017 1585 views

PKR. 20,000 - 30,000/Month

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Job Description

  • Take inbound calls from taxpayers in FBR Contact Center
  • Help taxpayers with issues related to filing of Income Tax, Sales Tax, and FED returns
  • Help taxpayers with issues related to Iris and efbr portals
  • Log taxpayers complaints over the phone
  • General guidance of taxpayers related to different SOPs
  • Respond to emails sent to FBR Helpline
  • Any other duty assigned by the management.


Job Details

Total Positions:
15 Posts
Job Shift:
First Shift (Day)
Job Type:
Inland Revenue (IR) Operations
Job Location:
No Preference
18 - 35 Years
Minimum Education:
Degree Title:
Candidates with ACCA, BBA,  MBA and related fields would be given preference. Degree of HEC recognized institutions will only be accepted.
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Experience in relevant field e.g Call center would be preferred.)
Apply Before:
May 31, 2017
Posting Date:
May 15, 2017
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Pakistan Revenue Automation (Pvt) Ltd

Information Technology · 1001-1500 employees - Islamabad

Welcome To PRAL Pakistan Revenue Automation (Pvt.) Ltd, PRAL one of the largest IT company.

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