Job Responsibilities:

  • Provide personnel policy and procedure guidance to employees and management.
  • Support the People & OD Manager in the recruitment process, including sourcing, screening, and interviewing candidates.
  • Assist in conducting orientation and onboarding programs for new hires.
  • Maintain accurate and up-to-date records of employee data.
  • Assist in the development and implementation of employee engagement surveys to gather feedback from employees on their level of engagement and satisfaction.
  • Analyze survey results and make recommendations to improve employee engagement.
  • Assist in developing and implementing communication strategies to improve employee engagement, including regular updates on company news, policies, and events.
  • Support the People & OD Manager in developing and implementing employee recognition programs to celebrate employee achievements and improve employee morale.
  • Support the People & OD Manager in planning and organizing employee events to promote employee engagement and team building, such as holiday parties, team outings, and volunteer activities.
  • Carrying out Employee Engagement Activities on a regular basis,
  • Determining best ways to engage employees, such as through contests or recognition programs.
  • Develop strategies to improve engagement, and manage programs designed to foster team members.
  • Maintain up-to-date knowledge of local employment law federal and compliance requirements.
  • Respond to human resources-related inquiries.
  • Assist with payroll processing.
  • Create and distribute internal communications regarding status changes, benefits, or company policies.
  • Develop and maintain talent management processes and identify future staffing needs.
  • Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
  • Conducts or acquires background checks and employee eligibility verifications.
  • Implements new hire orientation and employee recognition programs.
  • Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance.
  • Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience.
  • Handle employee grievances, disciplinary matters and assist in any necessary investigations.
  • Conduct exit interviews and recommend corrective action if necessary.
  • Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition.
  • Presents monthly HR Dashboard reports by analyzing employee turnover, recruitment patterns, cost per employee, absenteeism, employee satisfaction etc.
  • Assist in the communication, interpretation, and upkeep of employee handbook, and organizational chart, and contributes to the development of policies, job descriptions, performance management and etc.
  • Any other task assigned by the line manager/ HOD.


  • Excellent written and verbal communication skills.
  • Works comfortably under pressure and meets tight deadlines.
  • Superb computer literacy with capability in MS Office and related HR software.
  • Remarkable organizational, conflict management and analytical skills.
  • Strong decision-making and problem-solving skills.
  • Meticulous attention to detail.
  • Strong Drafting skills with ability to manage routine tasks pertaining to documentation.
  • Knowledge of local employment law, EOBI, Social Security.
  • Desirable experience of working on HR Analytics, dashboards, and HR metrics.
  • 3 - 5 years of experience as a Generalist role.
  • Bachelor's degree in HR, Business Administration.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
25 - 35 Years
Minimum Education:
Degree Title:
HR, Business Administration
Career Level:
Experienced Professional
3 Years - 5 Years (as Generalist Role)
Apply Before:
Jun 23, 2023
Posting Date:
Jun 08, 2023

Work Environment

Supervisor’s gender:
Percentage of female coworkers:

Pakistan Single Window

Information Technology · 101-200 employees - Islamabad, Rawalpindi

Pakistan Single Window (PSW) is an ICT-based system in Pakistan providing a single window for trade. PSW is a facility that allows parties involved in trade and transport to lodge standardized information and documents at a single-entry point to fulfill all import, export, and transit-related regulatory requirements. If information is electronic, then individual data elements need to be submitted only once. PSW will connect relevant government departments with each other and with economic operators like importers, exporters, customs agents, shipping agents, transporters etc, in Pakistan for efficient management of cross border trade. It will provide the ease and transparency in achieving compliance with relevant regulatory requirements, through an on-line facility, that will intelligently handle the information for each transaction without the need to provide same information more than once or to physically visit such government departments. Pakistan has committed to implement various provisions of World Trade Organization’s (WTO) Trade Facilitation Agreement that includes implementation of a National Single Window (NSW) system before February, 2022. Pakistan also needs PSW implementation to overhaul management of its external trade for reducing time, cost and complexity involved to improve its position in various global rankings on competitiveness and ease of doing business. Guiding vision and mission objectives: VISION: Pakistan will establish a world-class automated hub by 2022, offering services and creating efficiencies, to reduce cross border trade related costs, time and complications for improved trade facilitation and compliance. MISSION: Improve cross-border trader processing by providing centralized ICT based services, simplified processes, effective and reliable automation, harmonized data exchange and risk-based selectivity in enforcement of government’s regulations.

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