PSW Digital Transformation Office
The Pakistan Single Window (PSW) initiative, led by Pakistan Customs, aims at reducing the time and cost of doing business by digitalizing cross border trade and eliminating paper based manual processes. The PWSC, a public sector company incorporated under section 42 of the Companies Act, 2017 by Pakistan Customs has been notified as the ‘operating entity’ of the PSW system by the Federal Government under the provisions of Pakistan Single Window Act, 2021.
The Pakistan Single Window (PSW) is an electronic facility that allow parties involved in trade and transport to lodge standardized information and documents with a single-entry point to fulfil all import, export, and transit-related regulatory requirements. The PSW will primarily serve as a platform for integrating Customs and regulatory clearance of import, export and transit goods and is predicated on a harmonized and coordinated approach towards cargo reporting, management and clearance procedures. Accordingly, in addition to customs clearance, electronic processing of licenses, permits, certificates and other regulatory documents mandated by national and international laws, e-payments, and integrated risk management involving joint inspections, the PSW system will also include electronically integrated platforms for cargo processing and management in the form of port community systems implemented at all seaports, air freight units, international border crossings and dry ports. These platforms will enable real time exchange of information amongst other stakeholders connected to international trade such as port operators, ground handling agents, freight forwarders, transporters, and shipping agents etc. and will maximize the potential benefits of the PSW system. The PSW system began rolling out in July 2021 and achieved first phase completion on June 30, 2022.
Customs Management System is an integral component of the PSW ecosystem. Unlike other systems, that PSW is developing, an automated, paperless Customs Management System called ‘WeBOC’ already exists and is operational at all customs locations. A dedicated IT team is responsible for the WeBOC system operations and maintenance, and system enhancements under the guidance and supervision of the Directorate of Reforms & Automation, Pakistan Customs. Going forward, PSW is working on the technical and functional upgradation of the PSW system and is currently looking for a dynamic
Senior Project Manager to lead and align Customs Management System (WeBOC) with the responsibility for coordinating and collaborating with Pakistan Customs for continued operations and maintenance of the WeBOC system as well as working with the WeBOC transformation team for delivering successful outcomes for crucial trade transformation projects via practical and pragmatic project management. The projects managed by this role will be significant in scale and business impact, and there will be a requirement to address several projects concurrently. This role will directly report to Head PSW Digital Transformation Office. DTO is a combination of people, processes, metrics, methodologies, and tools, that centrally drives, and manages the diverse set of digital initiatives in the organization.
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Pakistan Single Window (PSW) is an ICT-based system in Pakistan providing a single window for trade. PSW is a facility that allows parties involved in trade and transport to lodge standardized information and documents at a single-entry point to fulfill all import, export, and transit-related regulatory requirements. If information is electronic, then individual data elements need to be submitted only once. PSW will connect relevant government departments with each other and with economic operators like importers, exporters, customs agents, shipping agents, transporters etc, in Pakistan for efficient management of cross border trade. It will provide the ease and transparency in achieving compliance with relevant regulatory requirements, through an on-line facility, that will intelligently handle the information for each transaction without the need to provide same information more than once or to physically visit such government departments. Pakistan has committed to implement various provisions of World Trade Organization’s (WTO) Trade Facilitation Agreement that includes implementation of a National Single Window (NSW) system before February, 2022. Pakistan also needs PSW implementation to overhaul management of its external trade for reducing time, cost and complexity involved to improve its position in various global rankings on competitiveness and ease of doing business. Guiding vision and mission objectives: VISION: Pakistan will establish a world-class automated hub by 2022, offering services and creating efficiencies, to reduce cross border trade related costs, time and complications for improved trade facilitation and compliance. MISSION: Improve cross-border trader processing by providing centralized ICT based services, simplified processes, effective and reliable automation, harmonized data exchange and risk-based selectivity in enforcement of government’s regulations.