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Customer Relation Officer

Confidential

Multiple Cities, Pakistan

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Posted Nov 22, 2022 1250 views

Be focused on treating every call respondent with enthusiasm for the generation of funds.
Inform and engage the public about the vital work of the organization and its future projects.
Engage new call respondents about our mission and campaigning goals.
Encourage respondents to visit our centers, websites, and social media pages.
Collaborate with the fundraising team to stay updated on upcoming events and activities.
Treating each call as a learning experience will help you achieve your goals to deliver memorable massage to the donors.
Provide professional support and information to clients;
Accurately collect details in an organized and timely manner;
Resolve the issues and answer questions by phone, or refer them to communication teams.
The agent has to establish his potential clientele database and keep following up regularly.

Skills

Teamplayer Multitasking Skills Database Impact Active Listening Benefits Negotiation Cellular Communication

Job Details

Job Channel:

Women Jobs

Industry:

N.G.O./Social Services

Functional Area:

Client Services & Customer Support

Total Positions:

3 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Rawalpindi, Pakistan

Gender:

Female

Education:

Bachelors only

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

Dec 23, 2022

Posting Date:

Nov 22, 2022

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.