Front Desk Officer

Paragon Exchange(Pvt.)Ltd. Unverified

Lahore , Pakistan

Posted Nov 28, 2018 779 views

PKR. 20,000 - 25,000/Month

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Job Description

Answer inquiries and provide information to the general public, customers, visitors, regarding services provided at branch, and employees within the organization.

Key Responsibilities:

  • Hear and resolve complaints from customers or the public.
  • Ensure that the prescribe forms have been filled up by the customer in accordance with KYC.
  • Check that the information provided by the customer is correct and is not in violation of SBP’s Rules and Regulations.
  • Specifically ensure that the customer has signed the declaration/ disclaimer endorsed by the company on the prescribed form and the transaction is not against the Rules and Regulations of SBP.
  • Ensure the authenticity of the customer at the time of transaction.
  • Maintain and prepare daily transaction records.
  • Ensure that the prescribe forms has been filled up by the customer in accordance with AML.
  • Give updates to cashier about the rate of currencies after coordination with the Branch Manager and Treasury department.
  • Fill up the TT / DD forms in accordance with the information provided by the customer.
  • It is the duty of the front desk officer to provide information to the customer regarding the inward  and outward remittances and company’s other services.
  • It is the duty of the front desk officer to fill up the forms of inward/outward remittances in accordance with the information provided to him by the customer.
  • Dealing with customers about the rate of currencies and make a slip of deal on which the customer and representation is satisfied. Give this slip to the cashier.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Greet persons entering organization, determine nature and purpose of visit, and direct or guide them to specific destinations.
  • Provide information about Organization and its services.
  • File and maintain records.
  • Analyze data to determine answers to questions from customers.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers and sign the documents.
  • Transmit information or documents to customers, using computer, mail.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Keep a current record of staff members whereabouts and availability.

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Cavalry Ground, Lahore, Pakistan
Minimum Education:
Degree Title:
Career Level:
Experienced Professional
2 Years - 3 Years
Apply Before:
Dec 28, 2018
Posting Date:
Nov 28, 2018
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Paragon Exchange(Pvt.)Ltd.

Banking/Financial Services · 101-300 employees - Lahore

Paragon Exchange Private Limited is in the business of Currency Exchange, since May 2011. Focusing our slogan “We Deliver Happiness” Paragon Exchange has join hands with Western Union, as an agent for Inward Remittances business in Pakistan. Parex is serving a broad customer base by its country wide ...Read More

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