This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Sep 18, 2019 37 views
PKR. 50,000 - 70,000/Month
- An exciting opportunity to work in a friendly, environment in a continually growing company.
Job Summary:
- We are looking for a highly motivated Customer Service Advisor.
- We expect excellent communication skills with an ability to build customer relationships
About the Customer Service Advisor/Telephonist role:
- You will be required to promote good customer relationships and communications.
- You will be the first point of contact for our customers.
- You will need excellent listening and communication skills, with the ability to build rapport with customers.
- A high level of motivation is essential, as well as being extremely customer service focused and a desire to exceed customer expectations.
Customer Service Advisor/Telephonist Skills & Experience:
- Previous experience working in the parcel industry would be an advantage
- Must have previous experience of call answering in a busy environment
- Intermediate or advance Microsoft applications including Word and Excel
- Ability to drive continuous improvement adopting best practice
- Strong analytical and problem-solving skills
- Strong and effective communication skills- both verbal and via email
- Excellent telephone and people handling skills
- Good team player
Specific Tasks
- Responding to customer queries via phone and email
- Follow up with queries
- Maintaining a strong business relationship with clients
Job Details
Industry:
Functional Area:
Total Positions:
4 Posts
Gender:
No Preference
Minimum Education:
Masters
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Oct 19, 2019
Posting Date:
Sep 18, 2019
ParcelWise
Courier / Logistics · 11-50 employees - Islamabad
ParcelWise
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
Services Advisor
Khalid & Khalid Group of Companies Pvt Ltd, Multiple Cities, Pakistan
Posted Apr 15, 2024I found a job on Rozee!
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zohaib Ali
Marketing Manager
Digital Online Devices
