Summary

I am being anticipated to gain long term employment with an organization that is on or looking to be on the cutting edge

the organization which injects worth into the employee and also promotes honest and ethical employee as well as

where I could pronounce the company as like my family. I have a skill to build strong bonds with the customer and have

spontaneous and humble caliber to resolve their issues and doubts. I also possess the skills to create and persuade the customer

that, they are speaking with the spokesperson and also make them feel that their issue would be resolved at the

wind up of the call through with pleasant communication skills making them 100 % content on call.

Experience

Company Logo
INBOUND SALES & RETENTION SPECIALIST
The Resource Group TRG
Mar 2016 - Sep 2018 | Karachi, Pakistan

SquareTrade

Since I am being back broken as Customer experience and sales retention specialist where the

responsibilities are to behave in fortitude & accompanied by strong patience where the customer never willing to

accept your suggestion even regardless if the suggestion is beneficial for the customer; they consider the customer

experience specialist suggestion as misconstrue but above all I as a customer experience and retention

specialist tackles the situation giving strong rebuttals coated with soft skills accompanied by providing foolproof resolution to the customer &

tremendous customer experience services.

Whereas customers express their experience through social media & our emailed customer evaluation survey form

which unveils the executive performance that where the executive is standing & the caliber of the customer experience

specialist.




OUTBOUND SALES EXECUTIVE • TRG • 16 MARCH 2016 – TO 05 DECEMBER
2016


AT&T


I had been toiling before 05 December 2016 as a permanent customer support executive for AT&T which has been verily

consider the most hardcore sales campaign of Ibex Global between the rest of all the campaigns

where the target encircles every second of an executive where the executive has no leverage at all & where the executive is bound

to gain the satisfaction of the customer and in the same way tackling with the rebuttal’s of the rebelled customer who switches off

from the network of AT&T endeavoring to bring them back on the same Network with strong patience, fortitude,

persuadable, while with the existing customer are always willing to come up with boiled blood. But executive

has to ensure them about the product and the services offered by AT&T by hook or by crook.

Education

BOIEK
Intermediate/A-Level, Faculty of Arts, HUMANITIES‎
Sociology, Education, Islamic Studies
Grade D+
2008

Skills

5+ Years MS Office

Languages

Expert English