Please turn on your javascript aneela Abraiz - Programe Officer - IWS - Islamabad, Pakistan

Summary

I have done Masters in Hospitality with Tourism Management from England. Also had experience in UK & Holland in Customer Service, Receptionist, Front desk & Relationship manager & Assistant Sales Manager.
Excellent in British English.
Completed my Assignments from European countries, like Holland( Amsterdam) etc.
Also have Publication in International journals. There are six publication in journals.
Have excellent customer service.
i am punctual , flexible, adaptive towards work.

Experience

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Programe Officer
IWS
Sep 2017 - Present | Islamabad, Pakistan

I am currently working here as program officer.. This is my day shift job..

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Assistant HR
Telex Bpo
Aug 2017 - Present | Islamabad, Pakistan

Working as HR assistant.. dealing all the HR functions and Recruiting from different universities etc.

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Assistant sales manager / Customer service
Big johns (Uk)
Sep 2014 - May 2016 | Buckinghamshire, United Kingdom

I have done masters from England. Had an experience in European countries as well. I was working with Big Johns in Birmingham as a assistant sales manager and customer service as well. It was excellent time for me to deal with different nationalities and learn a lot.
In European countries we are supposed to work on our assignments. we worked in Holland, Amsterdam (Heineken Experience) and Other Local Restaurant to conduct audit analysis. Also worked as Emaal Restaurant as individual dinning restaurant and make a report on it.

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MSC Assignments UK & Holland
Restaurants
Mar 2015 - Apr 2016 | Berkshire, United Kingdom

• Check in process in IBIS Hotel.
• Handle “Bar customers”.
• Heineken Beer club (Holland).
• One Dinning experience and audit analysis at Eemaal Restaurant Amsterdam (Holland)

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Human Resource Officer
PHI TECH Solutions Aspentech Partner Network
Mar 2012 - Jun 2014 | Wah Cantt, Pakistan

Performed all HR function. Recruiting, Training, Payrolls, Contracts and Documentation.

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Sales Consltant
UBL Bank
Oct 2009 - Jul 2011 | Islamabad, Pakistan

Target Banks regular customers and sell them EFU polices.

pitch the customers. account opening etc and a lot of other banks work.

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Admin Officer Internee
Halliburton Oil & Gas
Jun 2009 - Sep 2009 | Islamabad, Pakistan

Halliburton Oil and Gas company.
• Worked as HR Assistant and Admin.
• Make all Medical record of employees from manual to online.
• Manage hiring files
• Conduct training and development secession for all department supervisors.
• Collecting all expense details from employees who were offshore visits.
• Hotel bookings in other cities for employee’s heads.
• Air ticketing.
• Entering delivery details (parts of heavy machinery which delivers through air freight).
• Generate delivery report.
• Orientation for employees, visits to whole company etc

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Internee
MCB
Apr 2008 - Aug 2008 | Wah Cantt, Pakistan

Two months’ internship in MCB BANK Wah Cantt.
• Account opening
• Clearing
• Operations
• Cashier
• Locker operators
• Checking all previous files and ready them for Auditing.

Education

Cambridge University
Masters in Arts Hospitality with tourism management‎
Bachelor of Mass Communication
Percentage 52%
2016
COMSATS Institute of Information Technology
Masters in Business Administration MS‎
Research Methodology, Human Resource Development and Management
CGPA 3.0/4
2013
COMSATS Institute of Information Technology
Bachelors in Business Administration BBA‎
Human Resource Management, Marketing Management
CGPA 2.9/4
2009

Skills

2 Years adaptive
4 Years Administrative skill
2 Years Excellent Customer Service
5+ Years Microsoft Excel
5+ Years Microsoft PowerPoint
5+ Years Microsoft Word
1 yearOPERA
2 Years Working on Bookings.com

Languages

Intermediate Punjabi
Expert Urdu
Expert English