MKG got ISO certification in April-2000. Then we stepped forward towards getting TQM training again from Pakistan's prime consultant PIQC-Lahore. We put into practice the ingredients of TQM at MKG one after the other. Our learning and practical implementation were moving forward simultaneously. Its outcome was fabulous. Business operations were smoother than ever before. The position of stocks, sales and service levels was crystal clear at any moment.
Implementation of Quality Management System
Date : May 1999 -
We chose Pakistan Institute of Quality Control-PIQC, Lahore as our QMS consultants. One of their trainers trained the MKG Executives for about a year. Then we conducted our internal audit successfully and discovered the processes where further perfection was needed. We corrected our errors. Finally M/s TUV Rheinland, Germany did our certification audit. Every process was found compliant with ISO standards. We were presented our ISO-9001 Certificate at Hotel Holiday Inn, Lahore in April 2000. MKG was the first company from country's book industry to receive ISO certification.
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