To achieve professional excellence and distinction through sheer proficiency and teamwork and to pursue a career in an organization that expects its employees to take initiative in a challenging and dynamic environment.
o Du E-Voucher Customer support Calls.
o Troubleshooting POS Terminals.
o Configuring & Troubleshooting POS Printers.
o Tracking POS Transaction & Bills.
o Working In a Team Environment.
o Site visit for troubleshooting the issue and customer’s feedback.
o POS Terminal Training for new customers.
o Checking and Fixing Sales Report issues.
o Answering the calls and emails from Customers and Sales team.
o Hardware and Software Installation, Management and Troubleshooting.
o Fixing the tickets within given SLA & ability to work effectively under