Summary

A highly equipped administrative assistant with experience in performing a variety of administrative and staff support duties for a specified department, Administrative work experiences and also having coordination experiences as well, Customer service expert who identifies customer needs and deliver effective solution to problems, Possesses excellent written and verbal communication skills and interpersonal skills.

Experience

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Operation Manager
Phati Khel Overseas Employement Promotors
Dec 2017 - Present | Islamabad, Pakistan

Working as an operations manager a

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Office Manager
Shaheed and Rasheed cargo transport by heavy trucks LLC Dubai (UAE)
Mar 2016 - Nov 2017 | Dubai, United Arab Emirates

• Supervised all managerial work
• Dealt with suppliers
• Dealt with the clients
• Prepared invoices, Memos, checques
• Collected cheques
• Submitted cheques in company account
• Maintained all company accounts/statements

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District Coordination Officer
RONDON INTERPRISES PVT LTD
Nov 2012 - Aug 2015 | Dir, Pakistan

• Coordinate between bank Alfalah and Benazir income support program
• Coordinate and reporting to zonal manger
• Lead and supervised team
• Dealt with general public
• Dealt with original beneficiary
• Distributed the debit cards according to program quota
• Solved beneficiary issues regarding debit cards

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Customer Care Representative
mobilink contact center
May 2012 - Aug 2012 | Islamabad, Pakistan

• Take customers calls through helpline
• Identify their queries
• Solved their problems
• Maintained customers satisfaction

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Social Mobilizer
WADDAN (Implementing partner of UNHCR)
May 2011 - Nov 2011 | Upper Dir, Pakistan

• To mobilize the community and society to achieve the objective of the project

Education

National University of Modern Languages
Bachelors, , BBA‎
Human Resource Management
CGPA 2.4/4
2011
Govt. Degree College
, F.Sc Pre-Engineering‎
Percentage 47%
2003
BISE
, Matric in Science‎
Percentage 60%
2001

Skills

3 Years Case managemnt
5+ Years MS Office
Less than 1 YearPeachtree Accounting
1 yearSEIBEL
Less than 1 YearTally ERP

Languages

Beginner French
Beginner Arabic
Expert Pashto
Intermediate English
Expert Urdu