Summary

Work as a Customer Support Engineer in Techaccess Pvt ltd and have extensive knowledge of IT products and hand on experience of IT Software and Deployment.

Experience

Company Logo
Customer Support Engineer
Techaccess Pakistan
Sep 2014 - Present | Islamabad, Pakistan

Company Logo
Customer Care Representative
Mobilink GSM (PMCL)
Nov 2013 - May 2014 | Islamabad, Pakistan

Education

National University of Modern Languages
Bachelors, Bachelors in Technology, Bachelors of telecom engineering‎
Computer Communication & Networking, Data Communication, Wireless Communication, Broadband , Operating System
CGPA 2.8/4
2012
Al Suffah College Mianwali
Intermediate/A-Level, , F.Sc Pre-Engineering‎
Applied Mathematics
Percentage 69%
2007
Ailyans Higher Secondary School Mianwali
Matriculation/O-Level, , Matric in Science‎
Physics
Percentage 67%
2005

Skills

5+ Years 1 to 3 months
Less than 1 YearBasel Implementation
Less than 1 YearBookkeeping
3 Years Branch Administration
Less than 1 YearCapital Budgeting
Less than 1 YearCold Calling
Less than 1 YearConsumer Electronics
Less than 1 YearCorporate - IT Department
Less than 1 YearCorporate Tax Filings
5+ Years Customer Service Management
1 yearFinancial Modeling, Analysis& Valuation
Less than 1 YearGlobal Business Development
Less than 1 YearGo-to-market Strategy
Less than 1 YearIdentifying Sales Opportunities
Less than 1 YearIndividuals / Consumers
Less than 1 YearInstant / Over the counter
Less than 1 YearInstitutional Selling
Less than 1 YearInternet Services
Less than 1 YearLess than Rs. 1,000
Less than 1 YearManaging Midsize Teams - 5 to 20 People
Less than 1 YearMarket Share Analysis
3 Years Microsoft PowerPoint
Less than 1 YearMobile Services
4 Years MonetDB
Less than 1 YearPartner Development
Less than 1 YearPayroll Processing
Less than 1 YearPersonal Tax Filings
Less than 1 YearPetty Cash Management
Less than 1 YearProduct Distribution
1 yearProject Feasibility Analysis
Less than 1 YearProvident Fund Management
1 yearRevenue Recognition
Less than 1 YearRs. 1,000 to Rs. 10,000
1 yearSales Compensation Design
Less than 1 YearSales Process Development
Less than 1 YearStrengthening Client Relationships
Less than 1 YearTax Preparation
Less than 1 YearWorking Capital Management

Languages

Expert English
Expert Urdu

Companies Followed