Summary

currently i am working in asa Pakistan ltd. confirm employee as a loan officer from 20 months to present. worlds largest micro-finance institute.

Job Description

Business Growth Implement approved sales/service plans to achieve growth objectives by agreeing micro level sales/service delivery plans with RM and ensuring on track performance
Portfolio Management Proactive collection perusal, ensuring timely repayment of loans and negotiation directly or through other elements included in KBLs distribution channel.
Compliance Conduct loan booking in strict compliance with KBLs policies, procedures and ethics standards facilitate in implementing internal control standards in letter and spirit.
Product Knowledge Ensure continuous review of product and service related knowledge and recommend areas of improvement through personal/client feedback.
Service Quality Meet internal service standards and ensure no service related complaints are received from customers.

Knowledge, Skills, Abilities Other attributes

Minimum 14 years of education from HEC recognized university, in business administration/ commerce, banking finance, agriculture economics
Prior experience is not necessary.
Adept with credit need assessment/client appraisal procedures and collection management.
Posses sound product process knowledge
Good at selling and client servicing.

Experience

Company Logo
Service Center Incharge
Sindh Microfinance Bank Ltd.
Nov 2017 - Present | Sanghar, Pakistan

Basic Job Description



Job Title: Service Centre Supervisor / Department: Banking Business
Incharge
Report To: Branch Manager / ABM Grade: OG III
Job Type: Regular Location: Service Centre

Job Purpose:


Provide leadership / management to staff within the team, leading by example to work as one team with other colleagues and partners to achieve corporate goals.



Job Description


Promotion loan products in the market within defined radius.

Achieve targets and assist ROs to achieve their monthly targets, maintain the Quality portfolio through strong documentation, credit verification, income assessment and regular follow up for timely repayments.

Screening of clients, ensure the superior level and promotes the sale and service culture through coaching, guidance and staff motivation & build bank's reputation in market.

Coordination and maintain professional relationship with line manager and upper management.
Work with team to ensure that all pertinent account documentation is complete and accurate.
Ensure that staff are properly managed, coached, developed and empowered so that they have clear expectations and can be valued for their contribution to achieving business aims.

To look after administrative matters of SC.



Competency/ Skills


MS Word, Excel

Excellent written communication skills

Proven ability to direct clients and customers to proper staff General Math Skills

Company Logo
Micro Credit Officer
AMRDO Foundation
Apr 2017 - Nov 2017 | Tando Allahyar, Pakistan

Company Logo
Loan Officer
ASA Pakistan Ltd.
Jun 2013 - Jan 2016 | Tando Allahyar, Pakistan

Education

Shah Abdul Latif University
Bachelor (14 Years), Bachelors in Arts, BA (economics)‎
Economics, Life Skills
Grade B+
2017

Skills

3 Years Consumer Goods

Languages

Expert Urdu