Summary

A methodical, results-focused and quality-driven Quality Assurance Engineer with 12 years of progressive experience in quality assurance, business analysis, project planning, customer support, resource allocation, change management and test cases development. Expert in leading overall aspects of projects, establishing strong relationships, ensuring consensus across organizational levels, implementing effective quality control procedures and directing technology teams towards QA solutions, possess leadership, interpersonal and communications skills. Currently I am pursuing Master of Business Administration from Virtual University and completed Bachelor of Commerce from Punjab University.

My key skills include, requirements analysis, internal IMS audits, training materials development, international standards requirement, documentation & collaboration, test planning & scheduling, learning documentations, QA methodologies, relationship building, analytical skills, customer service, team leadership and corporate communications.

I was engaged with Autosoft Dynamics (Pvt.) Ltd as Principal Quality Engineer / ASST. MR, where I was responsible for performing internal/external audit plan and processing audits, establishing audit plans, and facilitating monthly risk assessment sessions. Maintained and reported on the performance of the Quality System and any need for improvement. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.

Projects

SEDEX (Supplier Ethical Data Exchange) Information Exchange
BSCI - Business Social Compliance Initiative
Revised Standard ISMS 27001:2013
Revised Standard of ISO 9001:2015
ASH-Anti-Sexual Harassment at Work Place Legislation

Experience

Company Logo
Compliance Officer / Assistant Management Representative
F.B Fashion Apparel (Pvt) Ltd.
Nov 2017 - Present | Lahore, Pakistan

BSCI – Business Social Compliance Initiative
Is a Leading Supply Chain Management System that supports companies to drive social compliance and improvement within the factories in their global supply chain.
- Helps the Top Management in maintaining the overall Management System
- Check whether “Change Management” (Corrective & Preventive Action) is properly followed or not
- Assists in coordinating External Audits as well as Internal Audits of implemented Management System
- Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
- Conduct or direct the internal investigation of compliance issues.
- Conduct BSCI (Supply Chain Management System) audits to ensure adherence to BSCI standards.
- Identify compliance issues that require follow-up or investigation (CAR & PAR).
- Disseminate written policies and procedures related to compliance activities.
- Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
- Discuss emerging compliance issues with management or employees.
- Collaborate with human resources departments to ensure the implementation of consistent disciplinary action strategies in cases of compliance standard violations.
- Provide employee training as “Lead Trainer” on compliance related topics, policies, or procedures.
- Supervise internal or external auditors in compliance reviews as “Asst. Management Representative.
- Design or implement improvements in communication, monitoring, or enforcement of compliance standards.
- Verify that all policies and procedures have been documented, implemented, and communicated.
- Review or modify policies or operating guidelines to comply with changes to implemented standards or regulations.

Company Logo
Principal Quality Engineer / Asst. Manager QE
AutoSoft Dynamics (Pvt.) Limited
Jul 2016 - Aug 2017 | Lahore, Pakistan

• Designed and implemented strategies in accordance to ISO 9001 & ISO 27001
• Held accountable to conduct awareness sessions regarding ISO Standards Requirements.
• Performed internal/external audit plan and processed audits, established audit plans, and facilitated monthly risk assessment sessions.
• Organized tasks assignment with team on the project with help of QE Manger.
• Allocated QE activities to subordinates for ensuring processes being followed within projects.
• Confirmed all projects are being established in line with AutoSoft standards and processes defined in individual project quality plan.
• Implementation of Anti-Sexual Harassment Legislation
• Successfully responsible to implementation of different controls and other requirements of the Information Security Standard.

Company Logo
Sr. Quality Engineer / Asst. MR
AutoSoft Dynamics (Pvt.) Limited
Jul 2012 - Jun 2016 | Lahore, Pakistan

• Supervised compliance and periodically review requirements of information or computer system protection.
• Executed the controls necessary to ensure the confidentiality, integrity, and availability of the information.
• Oversaw all technology operations and evaluating them according to establish goals. Devised and established policies and systems to support the implementation of strategies set by top management.
• Confirmed that processes needed for the Quality System are established, implemented and maintained.
• Maintained and reported on the performance of the Quality System and any need for improvement.
• Implementation of IMS Policy (QMS & ISMS).

Company Logo
Quality Engineer
AutoSoft Dynamics (Pvt.) Limited
May 2011 - Jun 2012 | Lahore, Pakistan

• Created and maintained company documentation, such as quality manuals, and quality procedures.
• Coordinated the preparation of the final handing over documents such as QA documents, testing and commissioning reports.
• Offered troubleshooting assistance and custom solutions for high volume clients, supervised deployment of large scale projects or programs of varying complexity, and accomplished project fielding on time and within budget.
• Execution of Revised Standard ISMS 27001:2013 and QMS 9001:2015.

Company Logo
ISO Coordinator
Thermosole Industries (Pvt) Ltd.
Aug 2009 - Sep 2010 | Lahore, Pakistan

• Maintained ISO internal and external audit system by coordinating/maintaining audit schedule, performing audits, providing/organizing audit documentation.
• Tracked and ensured products and procedures meet standards, and identified problems to resolve issues.
• Successfully sustained document and data control of the company in relations to the relevant clause and Quality System Procedures including maintenance, upkeep and storage of records.
• Recognized in consultation with departmental heads training needs and training plans of departments and individuals.
• Organized internal/external training of employees and delivered quality system training to the company personnel.
• Supervised all customer complaints and ensure satisfactory and timely response of the same.
• Confirmed compliance of all necessary QSP’s in the company by its employee’s, associates and suppliers.
• Daily and weekly assessment of the Companies Compliance status by physical visits on ground to all relevant departments and initiative necessary NCR’s.

Company Logo
MIS Coordinator
Medipak Limited
Nov 2006 - Apr 2009 | Lahore, Pakistan

• Arranged Internal Audit by annually and directed audit of 12 departments for ISO 9001:2000, ISO 14001:2004 and ISO 17025:2005 to monitor and measuring process as a “Lead Auditor”.
• Functioned as a “Project Coordinator” for Laboratory Management System ISO 17025:2005 for authorization by PNAC (Pakistan National Accreditation Council).
• Types of all documents required for ISO 9001:2000, ISO 14001:2004 and ISO 17025:2005 certifications.
• Managed to compose and develop presentations for executives.
• Assisted in performing the activities related to symposia, conferences, meetings and sales conferences.
• Co-ordinates all ISO related activities / documentations with management representative.

Company Logo
Assistant Commercial Manager & Accountant
RCB Chemicals & Services
Jul 2004 - Nov 2006 | Lahore, Pakistan

• Expertly administered all company operations, including L/C opening, cheque, cash deposit and banking issues.
• Efficiently prepared stock register/inventory statement, and payments of the company’s vendors, and all type of vouchers to provide monthly purchase, consumption, and stocks report.
• Successfully formulated Commercial, Sales Tax Invoice & Sales Tax Return.

Company Logo
Store Officer
PREMIER TRADING SERVICES (A Sister concern company of Beacohouse School)
Jul 2001 - Jun 2004 | Lahore, Pakistan

• Controlled stock levels, maximized satisfaction, appraised procedures and administered team in a busy work environment.
• Reconciled vendor statement with manual system, oversaw stock verification analysis of vender performance and price variance, and generated monthly budget.
• Formulated and retain receiving and delivery notes records, supplies, including local purchase orders documents.

Education

Virtual University of Pakistan
Masters, Masters in Business Administration, MBA-Management‎
Management, Principle of Marketing, Financial Accounting
CGPA 3.0/4
2019
University of the Punjab
Bachelors, Masters in Business Administration, B. Com (IT)‎
Commerce
Percentage 65%
2008

Skills

5+ Years Certified Lead Auditor ISO 27001
5+ Years Certified Lead Auditor ISO 9001
5+ Years Trainers on Anti-Sexual Harassment Legis
Less than 1 YearTRAINING SESSION ON “ENV. IMPACT ASSESS"
5+ Years TRAINING SESSION ON “FIRE SAFETY"
Less than 1 YearTRAINING SESSION ON “LEAN PHILOSOPHY"

Languages

Expert English
Expert Urdu