Please turn on your javascript Muhammad Awais - Technical Documentation Engineer - Gosafe System - Lahore, Pakistan


More than 1 year experience in Technical Documentation field.
More than 2 years experience in Technical Support field.


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Technical Documentation Engineer
Gosafe System
Jan 2017 - Mar 2018 | Lahore, Pakistan

Write, update and edit technical documentation of company devices such as: Procedure manuals, user guides/manuals, product specs and operational specification.
Perform User Acceptance Testing (UAT) of different applications.

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Technical Support Engineer
Abuzar Consultancy
Aug 2014 - Apr 2016 | Lahore, Pakistan

Interact with customers to provide problem resolution via telephone and remote desktop support for hardware, software and other products.
Research end user problems to determine the root cause.
Perform basic administrative tasks, such as password resets, account creations, software installation etc.

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IT Support
Jul 2013 - May 2014 | Karlskrona, Sweden

National Matching Project via Arbetsförmedlingen, Sweden

The program aims to provide highly educated people to find work in their respective areas of expertise. The people who are chosen to participate in the program may do project works as intern with a number of employers in various areas during the program.

Selection of project work:
2014-04 - 2014-05 Resource Point AB, Sweden: IT support
2014-02 - 2014-03 Göteborgs stad SDF Majorna-Linné, Sweden: IT support
2014-01 - 2014-02 PinyaGroup AB, Sweden: IT support
2013-08 - 2013-09 Keycrunch AB, Sweden: IT support

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Intern as IT support
Techinova AB
Apr 2012 - Oct 2012 | Karlskrona, Sweden

Responsible for maintenance, installation and administration of windows and Linux based control systems for electricity distribution and products delivery.

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IT network assistant
MND Investment
Aug 2007 - Oct 2007 | Lahore, Pakistan

Communicated with clients by email and telephone and provided solution of network and application related problems (Brokernet TWS).


Blekinge Institute of Technology (BTH)
Masters in Science MS Telecommunication‎
Telecommunication Systems, Radio Engineering
Grade B+
COMSATS Institute of Information Technology
Bachelors in Engineering BS Computer Engineering‎
Electrical Engineering Electronics, Communication and Digital Signal Processing, Computer Network
Percentage 66%


1 yearApplications Testing
1 yearTechnical Documentation
2 Years Technical Support


Expert Urdu
Intermediate Swedish
Expert English