I am a IT engineer highly responsible, creative, with initiative and punctuality, I responsibly assume the challenges and goals that the organization assigns me, adaptability to change, staff management, ability to work in teams, ability to work under high pressure, as well as to solve problems efficiently and achieve productivity goals set by the company and my work group. Experience of working in Dubai.


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Desktop Support Engineer
Nov 2017 - Nov 2018 | Abbottabad, Pakistan

• Windows OS installation, assembling, hardware up gradation troubleshooting
• Windows maintenance, dual booting, upgrade & update the windows
• MS outlook configuration
• Disk Management, partitions
• Network printer installation, troubleshooting and antivirus virus protection & update
• Scanner configuration & troubleshooting.
• Troubleshooting of hardware, OS and Office Automation
• Routers/Switch and TCP/IP Configuration and troubleshooting
• Remote desktop and remote assistance
• Servers Installation and troubleshooting
• Sharing folder, sharing devices & printers.

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IT Support Engineer
Drydocks World Dubai
Jun 2017 - Oct 2017 | Dubai, United Arab Emirates

Configure antivirus software to fully protect IT environment.
Monitor the performance of the computer systems and address issues as they arise.
Provide technical support for software reconfiguration to aid in function customization.
Test software performance throughout the desktop network to ensure peak performance.
Install computer hardware and software on desktops to keep versions current.
Initiate and complete Microsoft Windows server operating system updates.
Network with LAN/WAN and active directory.
Training end users on functions of hardware and usage of new software applications.


COMSATS Institute of Information Technology
Bachelors, BCS/BS, BCS‎
Computer Science
CGPA 2.1/4
Jinnah Public School & College
, F.Sc Pre-Engineering‎
Percentage 56%
Jinnah Public School & College
, Matric in Computer Science‎
Percentage 69%


Less than 1 YearActive Directory
1 yearActive team player
1 yearAdapt Quickly to Change
1 yearAlways Punctual
1 yearAnalytic Problem Solving
1 yearAnalyze Problems
Less than 1 YearAndroid Studio
Less than 1 YearCCNA
3 Years Computer skills word
2 Years Enthusiastic self-starter
Less than 1 YearHELPDESK
Less than 1 YearHtml
2 Years keen learner
2 Years Microsoft office 2007
Less than 1 YearMicrosoft Outlook
Less than 1 YearNetworking
2 Years Operating System Administration
Less than 1 YearRemote Troubleshooting
Less than 1 YearRemote User Support
1 yearrouter configuration
Less than 1 Yearserver infrastructure
Less than 1 YearSoftware Analysis
Less than 1 Yearsoftware quality assurance
2 Years Strong Communication skills
2 Years Team Player
Less than 1 YearWebsense
Less than 1 Yearwindows OS


Expert Urdu
Intermediate English