Summary

Dear Hiring Manager,

I am an accomplished administrative professional with Master of Business Administration MBA Marketing & BA in Economics and journalism. Also get award of fast food restaurant management diploma from skills development council govt of Pakistan.

My accomplishments and qualifications are further detailed in my CV. I have provided high-level support in a variety of industries and across multiple functional areas.

I love exploring new markets, networking & connecting with people. In exchange, I offer exceptional attention to detail, highly developed communication skills, and a talent for managing complex projects with a demonstrated ability to priorities and multitask.

I welcome the opportunity to meet with you and discuss the value that I can bring to your organisation.
Kind Regards,
Pirzada Munawar Hussain Shah Hashmi Nekokara
MBA Marketing | BA in Economics & Journalism
A versatile and skilled management professional Motivational Speaker

Experience

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Consultant
PMHS
Mar 2017 - Present | Bahawalpur, Pakistan

Hi friend As a consultant of real estate sales marketing and fast food restaurant management just starting my business, I really need your support.. would you please visit my business page and leave a review If you have known me a while or I've been able to help you, I need you to let the world know who I am and how I can bring them a positive consulting experience I'd be happy to leave reviews for you too, just link your page.
https//www.facebook.com/pmhs.realtors/
https//www.facebook.com/pirzada.munawar.hussain.shah.hashmi.nekokara
I am now your consultant from bahawalpur Pakistan. ALSO Aim to guide people more about architectural design & standardize construction and as per specifications. If you or anyone you know is looking to buy or sell or rent a home, office, buildings, Id love to be your realtor
Thank you

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Enterprise Sales Executive - SME Commercial
du Telecom
Jan 2015 - Feb 2017 , United Arab Emirates

Main job Tasks & Responsibilities as an Enterprise Key Account Executive – SME Commercial:
• Establish, maintain and develop the company’s presence in the corporate sector to generate new business and retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction.
Sales Management:
• Seeking new business ventures; identifying competitive edge and developing customize solutions for SMB Corporate Sector
• Bringing revenue generating customers on board
• Generating more sales from the existing client and ensuring their confidence level remain intact to make them stay on board by giving them quality customer services
Selling and achieving set targets of: - Prepaid – Postpaid - Enterprise Solutions – MNP - VAS (value-added service) - Internet Devices
New Business Development:
• Meeting monthly sales targets as approved by Management
• Exploring and driving new growth venues through existing client base
• Timely identification of problems and duly managing customer service establishments that leads to new referrals and fresh activation
Revenue:
• Revenue assurance as per management assigned targets
• Taking steps to enhance the existing client age revenue as well as from prospective clients
Customer Retention/Churn:
• To keep a regular track of corporate activation / disconnections and the reason for the above
• Formulate (strategies) tactics for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing or any other issues while that may cause customer dissatisfaction.

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Relationship Manager - Insurance Sales
Oman Insurance Co. Dubai UAE
Jan 2014 - Dec 2014 , United Arab Emirates

Main job Tasks & Responsibilities as a Relationship Manager insurance sales:

• Sell various types of insurance policies to SME & Large Corporate businesses and individuals on behalf of OIC, including Protection families, Investment plans, saving plans, Medical, Workman Compensation, Accidental Insurance, Mort Pro Insurance, Car Insurance. Property Insurance.
• Major Business sourced from References and Cold call activity. Reached every month on monthly sales Targets and maintaining relationships with existing and new clients.

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Manager - Restaurant Operation, Sales & Marketing
AFC Pakistan
Jul 2004 - Aug 2013 | Multan, Pakistan

Main job Tasks & Responsibilities at Following outlets of AFC Multan - Lahore - Sarghodha - Rawalpindi Pakistan.
• It also includes in my activities as a business managers within fast food restaurant business sector, including overseeing: finance- human resources – marketing – quality assurance operations – sales – Event management – Advertising & Promotions.
• Responsible for maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.
• Operational management: Organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security. Providing complete support in retail sales promotions and marketing management.
• Financial management: Planning and working to budgets, maximizing profits & achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls.
• People management: Recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and Rota’s.
• Working to ensure standards of hygiene are maintained and the restaurant complies with health and safety regulations & ensuring high standards of customer service are maintained.
• Reporting to and attending regular meetings with owner & Establishing relationships with the local community and undertaking activities that comply with the company corporate social responsibility programmers.
• Creating Quality Assurance programs and activities
• monitors the continuous quality improvement of products and processes
• develops and implements sampling & testing (physical, microbial) procedures for finished products and incoming raw materials

Award Achievements:
• Diploma in Fast food Management) awarded by skill development council Govt. of Pakistan.
• Pride of performance Award as a manager Restaurant Operation sales and marketing from AFC Rwp

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Team Member Customer Relations Officer
KFC Pakistan
Mar 2003 - Jul 2004 | Lahore, Pakistan

Main job Tasks & Responsibilities:
• Prepare/store/pack food items/serve/deliver company products according to company policy and procedures, and in an efficient, friendly and courteous manner reflecting the HWWT principles
• Demonstrates Positive Energy by handling customer complaints on the spot using L.A.S.T. Refers serious/difficult customer complaints to the Manager on duty immediately.
• Complies with all company policies in retail department and procedures as contained in the CHAMPS Standards Library (CSL) & other duties as required by the Manager.
• Brand Ambassador to reinforce KFC commitment to KFC guests by creating an atmosphere of hospitality where the guests feel special. Managing get together, school visits and birthday parties at restaurants was core responsibilities.

Education

Virtual University of Pakistan
Masters, Masters in Business Administration, Mba Marketing‎
Marketing, Marketing (Brand Management, Consumer Behavior), Marketing and Financial Management
CGPA 2.43/4
2012
Islamia University
Bachelors, Bachelors in Arts, BA in economics and journalism‎
Economics - Journalism
Percentage 52%
2009
BISE
Intermediate/A-Level, Intermediate in General Science, FA‎
Statistics- Mathematics- Health And Physical Education
Percentage 52%
2002
BISE
Matriculation/O-Level, Matric in Science, MATRIC SCIENCE‎
Physics Chemistry Biology Math
Percentage 67%
1998

Skills

5+ Years Customer Service Representatives
5+ Years Interpersonal and communication skills.
5+ Years Key Account Management
5+ Years leadership.
5+ Years Maintained high standards of customer
5+ Years Problem solving and analytical skills.
2 Years Real Estate
5+ Years Teamwork.

Languages

Beginner Arabic
Expert Punjabi
Expert Urdu
Expert English

Companies Followed

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