Summary

A position in an industry with a focus on Team Leadership, and Process Improvements by ethical and fair means.

Projects

Artillery Ammunition POF Business Analysis

Experience

Company Logo
Business Analyst
Generix Solutions
Mar 2017 - Present | Lahore, Pakistan

• Business Requirement Analysis and Technical & Functional Documentation of As-Is Business Processes of Customers.
• Development and Presentation of To-Be Business Processes of Customers.
• Development and Presentation of Functional Specification Documents to Customers.
• Conducting User Acceptance Testing and Resolution of observations by playing role as Middle Man between Customer and Development Team.
• Designing Flows, new Features and Assisting Database Administrators in designing Structure of Applications.
• Designing Reports and KPIs.
• Developing and Updating User Manuals.
• End to end Implementation and Training of Human Resource, Payroll, Financials, Supply Chain, Production Life Cycle, CRM, Asset Management, Budgeting, Transport & Logistics, Machine Maintenance, Visitors & Administration Management, PLC and Project Management ERP over wide range of industries
• Conducting meetings with Bottom to Top Management for presentations and review meetings
• Change Impact Analysis.
• Preparation of Final reports for Client and Generix Solutions Management.

Company Logo
Customer Support Officer
Generix Solutions
Dec 2015 - Feb 2017 | Lahore, Pakistan

• Implementation and Training of Financials, Supply Chain and Production Management applications according to the Business Requirements of Customers.
• After Sales Support to Customers including;
o Assisting Customers in workflow improvement of all departments.
o Identification and Resolution of problems related to applications via Ticket Management System.
o Collaboration with Development Teams to design new features in applications.
o Sharing Updates in applications with Customers having SLA on time to time basis.
o Assisting in Closing the Financial Year.
o Preparation of Final Reports for both Generix Solutions and Customers.

Education

University of Central Punjab (UCP)
Masters, Masters in Commerce, M.com‎
Accounting & Finance, Human Resource Management, International Finance
CGPA 2.9/4
2015
Govt College of Commece Jaranwala
Bachelors, Bachelors in Commerce, B.Com‎
Accounting & Finance, Business Economics, Computer Science, Human Resource Management, International Finance
Grade B+
2013
Govt College Of Commerce Jaranwala
Intermediate/A-Level, Intermediate/A-Level, D.Com‎
Accounting, Accounting & Finance, Business Economics, Commerce, Computer Science, Human Resource Management, International Finance, Maths
Grade A
2011

Skills

1 year Budgeting & forecasting
2 Years Accountancy
3 Years Accounting
3 Years Accounting Knowledge
4 Years Accounts Software
2 Years analysis
3 Years Analysts
3 Years business analysis
1 yearBusiness Intelligence
2 Years Business Requirements Documentation
5+ Years COMMUNICATION
3 Years Communication & Interpersonal
5+ Years communications skills
1 yearCost Accounting
2 Years Database Design
2 Years DOCUMENTATION
3 Years ERP
4 Years Experienced
2 Years Financial Statement Analysis
2 Years FUNCTIONAL SPECIFICATIONS
5+ Years honest
2 Years Impact Analysis
3 Years Inventory accounting
5+ Years Microsoft Office
5+ Years Microsoft Word
3 Years MS Office
2 Years Petty Cash Management
4 Years Presentation
5+ Years Presentation Skills
3 Years QuickBooks
3 Years Requirements Workshops
2 Years Software Requirements Specification
1 yearSQL Server Management studio
2 Years Stress management
2 Years support services
2 Years Technical Documentation
2 Years Time management
3 Years training
1 yearUser Manual Development
1 yearVisio

Languages

Expert Punjabi
Expert Urdu
Expert English