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I have many experience in call canter , data entry operator and electrical
Basically it's a a project of wapda helpline number 118. I am a supervisor of Evening shift. 54 agents working in my shift. Including in inbound outbound and Email support (CHAT) . All agent working as a team
it's a government projec.t I am handling 19 Campaign. for exp Lahore High Court, Punjab helth line, metro bus , agriculture helpline, Overseas Pakistan, excise and taxation ,Bise education helpline, e Stamping , food Authority , zimmedar shayari Khidmat card. PDMA helpline. citizen facilities centre etc.
it's a Complaint Centre 1218. We are resolving customer issues in internet , evo, Broadband , Smart TV , V fone, and and bill issues.
Enter the data in computer through form
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