Hard working graduate with a bachelor’s degree in Accounting and Finance.Equipped, through hands-on experience with technical accounting skills and a practical understanding of how to apply accounting and business knowledge. Responsible and dependable customer service representative with 1 year progressive experience with different companies across Pakistan. Highly skilled in performing office support duties such as providing information to the public, receiving payments and addressing customer complaints. Demonstrated ability to ensure that appropriate changes are made to resolve customers’ problems and refer customer grievances to designated department for further investigation. Proficient in auto dialing systems such as predictive dialers and automated attendant systems. A proactive problem-solver and determined achiever who is looking for an opportunity to prove himself.
Areas of expertise include:
Customer relationship management
MS Word, Excel, PowerPoint
Customer account creation
Some Accounting Software