Summary

Hard working graduate with a bachelor’s degree in Accounting and Finance.Equipped, through hands-on experience with technical accounting skills and a practical understanding of how to apply accounting and business knowledge. Responsible and dependable customer service representative with 1 year progressive experience with different companies across Pakistan. Highly skilled in performing office support duties such as providing information to the public, receiving payments and addressing customer complaints. Demonstrated ability to ensure that appropriate changes are made to resolve customers’ problems and refer customer grievances to designated department for further investigation. Proficient in auto dialing systems such as predictive dialers and automated attendant systems. A proactive problem-solver and determined achiever who is looking for an opportunity to prove himself.
Areas of expertise include:
Customer relationship management
MS Word, Excel, PowerPoint
Customer account creation
Some Accounting Software

Projects

Research project

Experience

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Business Development Executive BDO
Harvest Group Of Companies
Jul 2018 - Present | Lahore, Pakistan

I am working as a business development executive in HG Markets. The Target Of my job is to convince potential customers to invest in my company.

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Accountant
Khokhar Dairy Forming
Jun 2014 - Present | Jhang, Pakistan

Dealing with Account Receivable/ Account payable/ Record of daily business transaction, Preparation of financial statement. Fund raising and allocation of funds.

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Customer Representative Officer
IQ Communications
Feb 2016 - Jun 2016 | Sargodha, Pakistan

Task includes dealing with complaints and orders and also answer questions about products and services. In order to fulfill these responsibilities, make interaction with employees.

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Operational Manager (Intern)
UBL
Jun 2015 - Sep 2015 | Jhang, Pakistan

The task includes record of daily transactions, dealing with customers, and preparation of financial statements.

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Customer Service Representative
SS Communications
Jan 2015 - Jun 2015 | Sargodha, Pakistan

Task includes dealing with complaints and orders and also answer questions about products and services. In order to fulfill these responsibilities, make interaction with employees.

Education

University of Sargodha
Masters, Masters in Commerce, B.com(hons)‎
Accounting & Finance
CGPA 3.3/4
2016
AIMS College Of Commerce, Jhang
Diploma, Diploma In Computer Application (DCA)‎
Computer Software
Completed
2012
Islamia College of Commerce Jhang
Intermediate/A-Level, Intermediate in Commerce, I.Com‎
Commerce
Grade B+
2012
GOV. High School Khanuana, Jhang
Matriculation/O-Level, Matric in Science, Matric‎
Biological Sciences
Grade B
2010

Skills

Less than 1 Year1 to 3 months
Less than 1 YearCustomer Account Creation
1 yearCustomer Interaction Management (CIM)
1 yearEvent Management
1 yearInternet, E-mail, Spreadsheet
1 yearkeep records
4 Years MS Word, Excel, Powerpoint
Less than 1 YearSPSS

Languages

Expert Urdu
Intermediate English

Companies Followed

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