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DESIGNATION TAC Engineer Level-2
Department Technical Assistance Center
Organisation Pakistan TELECOMMUNICATION (PTCL)
Department SWITCHING AND ROUTING
Cybernet TAC provides on-field and remote support services to its clients.
1-Hand's on experience on Mikrotik, Maipu, Cisco, Huawei and Juniper Router.
2-Hand's on Experience on Fortinet and ASA Firewall.
3-Integration/Optimization of the network.
4-Network monitoring of the client through NMS.
5-Train and update customers with proper guidance for any user-end error.
6-Proactively taking corrective actions while performing preventive maintenance of various technology products.
7-Tracking faults through CRM.
8-Diagnosis and elimination of faults at the user-end.
9-Tools to diagnose the issue.
10-Corporate account management.
with the Rapid Growth of Internet Economy and information technology, the data centre playing a very vital role and it is becoming the most exiting field in the world of IT today.Data centre contain a large number of physical servers that are dedicated to host individual application that causes a problem like huge power consumption, undervaluation of hardware resources (CPU, RAM, Storage etc) ant also administration and maintenance is very complex .so the virtualisation in data centre enable the Server consolidation that massively reduced the hardware footprint which minimise the power consumption. virtualisation also provided more reliability ,flexibility & scalability in Datacenter so in this project i am achieved all of these task successfully.