Provide basic Level-1 Network and System Support to Users
Excellent knowledge of Routing Protocols BGP, MPLS, OSPF, VPNs etc.
Functional knowledge of Protocols like HDLC, PPP, Frame Relay.
Configuration and Understanding of LAN Switches like (2960, 3750, 3560)
Installed, configured tested SCCM features (for few clients) on VMware ESXi 5.5 and HP G350 ProLiant server on Windows Server 2012 R2
Responsible for taking daily/monthly backups of physical and virtual servers
Installed and trouble-shooted Incite 4883,4993 (NM/MPX)
LINUX server Installation management (Entry Level).
User and group management.
Advance Permissions and Ownership.
Installation, configuration management of services including SSH, VNC, PuTTY, FTP