Summary

I am currently looking for a role within the marketing or related fields, as I have strong skills with over 2 years of work experience in
this area. I also have an excellent understanding of customer service, strategy development, marketing strategy, planning, monitoring
and controlling.
I also have an MBA degree in Marketing with commendable oral and written communication skills and the ability to work as part of a
team. Professional traits include strong analytical skills, problem-solving, decision-making, adaptability and coordination.

Projects

Environmental Strategy
Environmental Strategy For Gaining Competitiveness
Environmental Strategy For Gaining Competitiveness
Environmental Strategy for Gaining Competitiveness
Environmental Strategy for Gaining Competitiveness
Environmental Strategy for Gaining Competitiveness
Environmental Strategy for Gaining Competitiveness
Environmental Strategy for Gaining Competitiveness
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Experience

Company Logo
Public Relationship Executive
DJ Papar & Snacks
Jun 2018 - May 2019 | Lahore, Pakistan

Responding to customer queries in a timely and accurate way, via phone, email or chat.
Assisting with answering the phone and interacting with sales representatives.
Confirming customer orders, weekly price changes, and other revisions.
Updating internal database with information about technical issues and useful discussions with customers.
Monitoring customer complaints on social media and reaching out to provide assistance.
Following up with customers to ensure their technical issues are resolved.
Gathering customer feedback and share with Sales and Marketing teams.
Maintaining professional standards in customer relationships.
Achieving and maintaining high levels of order accuracy.
Preparing reports, processing orders, and handling revisions.

Company Logo
Business Associate
Obortunity Consulting Pvt Ltd
Jan 2018 - Apr 2018 | Lahore, Pakistan

Call, follow up and manage leads generated by the marketing
department.
Meeting new clients and presenting company’s portfolio
Develop daily, weekly and monthly reports.
Give a brief presentation to the new employee/intern about the
company and its strategies.
Discuss, guide and assist the marketing team in targeting the right
segments according to company's overall philosophy and direction

Company Logo
Office Coordinator
Looptex
Aug 2017 - Nov 2017 | Lahore, Pakistan

I am acting as a starting level officer in merchandising department having a team of four including myself.
Taking care of client's order specifications.
Continously interacting with PPC and prodoction department so that the production stays well a head of deadline.
Keeping all the record updated.

Company Logo
Assistant To Manager HR(Internship)
City42 TV
May 2013 - Aug 2013 | Lahore, Pakistan

Education

University of South Asia
Masters, Masters in Business Administration, MBA‎
CGPA 2.7/4
2017
University of the Punjab
Bachelors, , B.Com‎
Accounting & Finance
Percentage 46%
2013
Punjab Group of Colleges
Intermediate/A-Level, , I.C.S‎
Statistics
Percentage 42%
2008
the cambridge school
Matriculation/O-Level, , Matric in Computer Science‎
Computer Science
Percentage 40%
2006

Skills

Less than 1 YearChannel Sales
Less than 1 YearCorporate Sales Presentations
1 yearCustomer Service Management
Less than 1 YearDirect Sales
1 yearExecutive Level Presentation Skills
1 yearMicrosoft Excel
2 Years Microsoft PowerPoint
5+ Years MS Office
4 Years Problem Solving
2 Years Sales Presentation Skills
3 Years Strong Communication skills
3 Years Strong Presentation Skills

Languages

Expert English
Beginner Chinese