Summary

Dynamic detail oriented Operations Executive with six years of experience in managing region wise issues. Versatile skill set with experience in customer services, complaint management. Extensive management experience strong interpersonal skills with employee mediation and team building.

Projects

Safe Transportation Environment Project

Experience

Company Logo
Executive Operations
TPL Trakker (Pvt) Ltd
Jul 2012 - Present | Lahore, Pakistan

Currently Working for the Project of Safe Transportation Environment Project as an Operations Executive. Responsible for security and tracking of containers moving under APTTA to Afghanistan. Providing support for fleet management and ensuring secure movement of vehicles. Managing several meetings with concerned Custom Officers for briefing weekly based operations.

Company Logo
Customer Relation Officer
Abacus Consulting
Dec 2011 - Jul 2012 | Lahore, Pakistan

Company Logo
Internee
DRMS Govt. of Punjab IT Departement
Apr 2011 - Jul 2011 | Lahore, Pakistan

Company Logo
Customer Services Representative
TransData International
Feb 2010 - May 2011 | Lahore, Pakistan

Education

Forman Christian College
Bachelors, , B.Sc (Hons)‎
Economics
Percentage 76%
2010
Forman Christian College
Intermediate/A-Level, , F.A (General Science)‎
Math
2005
St. Peters High School, Lahore.
Matriculation/O-Level, , Matric In Science‎
Science
2003

Skills

3 Years Complaint Management
5+ Years CRM
4 Years Google Maps API
4 Years Hiring And Team Building
3 Years Microsoft Excel
2 Years Microsoft PowerPoint
3 Years Microsoft Word
5+ Years MS Outlook
4 Years Project Administration
5+ Years Strong Communication skills

Languages

Expert Pashto
Intermediate Punjabi
Expert English
Expert Urdu