Experience

Company Logo
Control Room Supervisor
Tracking & Survillance
Nov 2016 - Present | Karachi, Pakistan

Resolve customer complaints via phone, email
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Updates customer records in the system, including notes about interactions
Creates and maintains reports about customer interactions
Coordinate with other staff members regarding customer query.

Education

Preston University
Bachelors, Bachelors in Technology, BSCS‎
Information Technology
2018

Skills

2 Years MS Excel

Languages

Intermediate English

shafay Contacts

Shafay Ahmed
Trasure