Customer Support Executive

Physcian EMR (iPEMR) Unverified

Lahore , Pakistan

Posted Sep 24, 2018 405 views Report Job

PKR. 30,000 - 70,000/Month

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Job Description

  • Dealing client communication (phone & email) regarding clients’ issues/requirements.
  • Reporting issues/requirements to concerned department, taking updates and informing clients.
  • Training new clients (Doctors and their entire staff) on software and providing support to live clients.
  • Project management & implementation
  • Serve as single point of contact for project management, and issue escalation. 
  • Perform job roles in compliance with IS Policies and Procedures and Acceptable usage of asset and services guidelines.  

 

Requirements:

  • 2-3 year’s call center/customer support experience.
  • Bachelors in Medical/Social Sciences
  • Exceptional engagement and communication skills.
  • Professional attitude, disciplined, organized and dedicated personality.
  • Attention to detail and ability to participate in overall customer relationship management activities.

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Age:
18 - 35 Years
Minimum Education:
Bachelors
Degree Title:
Social/Medical
Career Level:
Experienced Professional
Experience:
1 Year - 5 Years
Apply Before:
Oct 24, 2018
Posting Date:
Sep 24, 2018
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Physcian EMR (iPEMR)

Healthcare / Hospital / Medical · 11-50 employees - Lahore

Physcian EMR (iPEMR)

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