Job Responsibilities:

  • Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
  • Update customer information in the customer service database during and after each call.
  •  Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  •  Impact the company’s bottom line by problem solving and turning frustrated clients into regular customers.

Requirement:

  • Ability to remain professional and courteous with customers at all times.
  • Excellent verbal and written communication skills.
  • One year of experience related to customer service or call center

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
5 Years (Customer Service)
Apply Before:
Nov 04, 2019
Posting Date:
Sep 16, 2019

Pi Pakistan (Pvt) Ltd

Information Technology · 11-50 employees - Karachi

It is a London based Asset management consultancy firm, investing in Pakistani Equities and Debt Markets. In addition to Investment Management the company also provides Investment Advisory Services, to their clients to fulfill their objective of maximizing their wealth.

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