Posted Oct 15, 2019 1 views
PINNACLE is looking for an experienced and professional “Project Manager - Sales” with strong leadership skills and ability to manage, train and develop sales team. He must have experience in the call center industry, dealing with international clients and customers.
Responsibilities:
- Individual will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, train, prepare and motivate team members to provide excellent service to customers.
- Analyze objectives and call center metrics, have to meet the defined project deadlines.
- Preparing monthly reports and analyzing sales data to improve process, and maximize efficiency and customer satisfaction.
- Authorizing replacements and refunds.
- Managing operations and targets independently.
- Ensuring team members achieve their targets timely.
Requirements:
- 8 to 10 years hardcore sales experience is must with proven results.
- Proficiency in English communication skills.
- Must have vast experience in call center industry working with international clients and customers.
- Graduate or equivalent degree (BBA/MBA).
- Ability to manage and motivate employees. .
- Exceptional customer service, interpersonal and problem solving skills.
- Need to manage in-house & overseas team in Australia & UAE.
- Know-how of Print & Exhibitions industry is a plus point.
- Overseas travelling will be required.
Shift: Night shift
Experience: 7 - 8 years call center and managerial experience.
Salary: 80,000 – 125,000 per month
Job Details
Pinnacle Enterprise
pPinnacle Enterprise is a top-notch Business Process Outsourcing (BPO) company with its roots in Pakistan, while it enlarge broadly structured services across the world and in a very short time Pinnacle has already capture more than 100 clients. Pinnacle has adopted intensely embedded practices for nonstop development that are designed to give a gradually stronger competitive-advantage to its clients. Pinnacle is a global management consulting, technology services and Business Process Outsourcing company with numerous offerings and an extremely focus and extensively skilled and accomplished team of outsourcing and customer service experts. Pinnacle eases you of your non-core business activities by providing sophisticated and cost effective results in BPO, Customer Sensing and Customer Relationship Management (CRM)./p
What is your Competitive Advantage?
Similar Job Titles
Regional Sales Manager
Ali Aziz
CEO
Shopistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zohaib Ali
Marketing Manager
Digital Online Devices
