A growing company in Food Industry requires a Customer Service Manager to head the online portfolio of the business. The responsibilities include:

  • Answering customer queries over the phone, facebook and emails,
  • Processing the online orders into the system,
  • Answer queries related to the product and ensure a five star customer service
  • Answer queries related to the quality and packaging 
  • Follow up on the late or undelivered orders with the courier company 
  • Liase with Finance and Packaging team to prepare sales summary. 

 

The idea candidate should be:

  • Punctual and have a strong work ethic
  • Posses excellent phone manners
  • Proficient in the use of MS Office, Email and Social MediaA good listener and well spoken 
  • Have an ability to address customer queries calmly and professionally. 

What we offer:

  • On job training and development 
  • A decent salary and a excellent working conditions 
  • Friendliness and respect within the team. 
  • Excellent oppourtunities for growth and a promise of a lifetime career with International exposure. 

 

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Madina Town, Faisalabad, Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Sep 21, 2018
Posting Date:
Aug 20, 2018

Praxon Traders

Food & Beverages · 51-100 employees - Faisalabad

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