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Job Description

For our project in TEXAS - USA, we are looking for resources who are experienced in doing inbound/outbound calls to US. The job details are as follows:

Responsibilities:

1. Receive inbound calls from patients and guide them regarding their test results

2. Make out bound calls to patients informing them about their test results and give them precautionary measures depending upon their test results

3. Mail letters of notification to patients that are unreachable by phone call

4. Contact doctors’ office and share updates on their patient’s test status and results

5. Document and track all incoming and outbound calls

6. Complete general campaigns to build brand awareness and market to employers and organizations interested in testing services

7. Exhibit clear and effective communication with patients, providers, and other external parties in a courteous and friendly manner at all times

Assumptions:

1. Working 5 days a week (Monday - Friday)

2. Duty hours: 8:00 AM –5:00 PM CST (6:00 PM - 3:00 AM PAK TIME)

3. Training will be provided on FAQs and complete process flow

Job Details

Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
Less than 1 Year - 2 Years
Apply Before:
Nov 13, 2020
Posting Date:
Oct 12, 2020
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Premier Management Company

Healthcare / Hospital / Medical · 11-50 employees - Karachi

Premier Management Company (https://premiermgmtco.com/) is founded upon the principle of helping independent physicians earn more and keep more of what they earn. This fall, we once again made good on that promise, paying out greater shared savings than any year prior to our Premier PHC ACO (http ...Read More

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