We are hiring a Customer Service Representative to manage customer queries and complaints for US Based company. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

*Excellent Communication skills is a must

Responsibilities:

·         Listen and respond to customers’ needs and concerns

·         Provide information about products and services

·         Take orders, determine charges, and oversee billing or payments

·         Review or make changes to customer accounts

·         Handle returns or complaints

·         Record details of customer contacts and actions taken

·         Research answers or solutions as needed

·         Refer customers to supervisors, managers, or others who can help

 Timings:

Night Shift (6pm to 3am)

Contract length: 12 months

Job Types: Full-time, Contract

Salary: Up to Rs60,000.00 per month

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Apr 26, 2021
Posting Date:
Mar 25, 2021

Premier Solutions

Information Technology · 1-10 employees - Lahore

pSoftware House./p

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