Posted Oct 09, 2025 91 views Report Job
We are looking for a proactive and customer-focused Customer Experience Officer to join our team. In this role, you will be the first point of contact for our customers, helping to ensure they have a smooth and positive experience with our products or services.
Key Responsibilities:
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Handle customer inquiries via phone, email, and chat in a timely and professional manner
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Resolve customer complaints and issues with empathy and efficiency
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Track and report recurring customer feedback to help improve services
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Assist in implementing strategies to enhance customer satisfaction
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Maintain accurate records of customer interactions
Requirements:
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Excellent communication and interpersonal skills
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Strong problem-solving abilities
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Previous customer service or client-facing experience preferred
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Ability to work well in a team and under pressure
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Familiarity with CRM systems
Job Details
Premio Travel & Tours Pvt Ltd
Premio Travel & Tours (Pvt.) Ltd
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