Posted Nov 17, 2025 211 views
We are seeking a friendly and detail-oriented Customer Support Officer to join our team. You will be the first point of contact for our customers, providing assistance and resolving inquiries in a professional and timely manner.
Responsibilities:
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Respond to customer inquiries via phone, email, or chat
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Resolve customer issues efficiently and with empathy
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Maintain accurate records of customer interactions
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Escalate complex issues to the appropriate department
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Provide feedback to improve customer service processes
Requirements:
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Excellent communication and problem-solving skills
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Previous experience in a customer service role is a plus
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Ability to stay calm under pressure
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Basic computer skills and familiarity with customer support tools
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Strong attention to detail and organizational skills
Job Details
Premio Travel & Tours Pvt Ltd
Premio Travel & Tours (Pvt.) Ltd
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