Customer Service Representative

PriceOye (Private) Limited Verified

Islamabad , Pakistan

Posted Dec 02, 2019 309 views Report Job

PKR. 20,000 - 30,000/Month

Apply For This Job

Close

Job Description

We are hiring 2 Customer Service Representative for an E-Commerce business to manage customer queries and complaints. You will also be asked to confirm orders, process orders, make any modifications, and escalate/resolve customer complaints. The ideal candidate will be able to handle a high volume of inbound or outbound calls or both and to create a positive experience for each caller. When you're not answering and processing phone calls, you'll work on developing new projects for the company.

Shift: 1 p.m. to 9 p.m.

Responsibilities:

  • Answering phone calls, emails, and live chats
  • Fluent Urdu and Spoken English
  • Communicating with customers
  • Processing orders, applications, and requests.
  • Maintaining records of customer interactions, transactions, comments and complaints.

Requirements:

  • High school diploma (Intermediate), general education degree or equivalent.
  • Previous experience at a call center
  • Comfortable using computers and social media
  • Experience working with customer support

Job Details

Total Positions:
2 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jan 02, 2020
Posting Date:
Dec 02, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

PriceOye (Private) Limited

Information Technology · 11-50 employees - Islamabad

Similar Job Titles

Internet Service Representative

KSH Solution, Karachi, Pakistan
Posted Dec 09, 2019

Customer Service Representative

Maxon Soft, Lahore, Pakistan
Posted Dec 14, 2019

Customer Service Representative

Skyscrapers Pvt Ltd, Multiple Cities, Pakistan
Posted Dec 06, 2019

CSR / Customer Service Representative

InXite Solutions, Karachi, Pakistan
Posted Dec 10, 2019
View All