Posted Dec 02, 2019 7 views
We are hiring 2 Customer Service Representative for an E-Commerce business to manage customer queries and complaints. You will also be asked to confirm orders, process orders, make any modifications, and escalate/resolve customer complaints. The ideal candidate will be able to handle a high volume of inbound or outbound calls or both and to create a positive experience for each caller. When you're not answering and processing phone calls, you'll work on developing new projects for the company.
Shift: 1 p.m. to 9 p.m.
Responsibilities:
- Answering phone calls, emails, and live chats
- Fluent Urdu and Spoken English
- Communicating with customers
- Processing orders, applications, and requests.
- Maintaining records of customer interactions, transactions, comments and complaints.
Requirements:
- High school diploma (Intermediate), general education degree or equivalent.
- Previous experience at a call center
- Comfortable using computers and social media
- Experience working with customer support
Job Details
Priceoye Technologies Private Limited
What is your Competitive Advantage?
Similar Job Titles
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zohaib Ali
Marketing Manager
Digital Online Devices
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Ali Aziz
CEO
Shopistan
