Posted May 22, 2018 2 views
primehr is looking for PBO for famous banking sector in Lahore. Below is the jd:
- Meet all service standards and quality parameters on all calls.
- To service and maintain customer relation through Phone Banking channel
- To ensure that he/she is updated on all latest products, policy, update and procedure.
- Ensure to meet daily/weekly/monthly performance indicators as per defined processes.(MPS)
- To ensure that all customer queries and complaints are addressed within the minimum possible time (attempt one call resolution to customer issues)
- To track complete call information and follow up for any post call processing necessary for customer inquiry
Job Details
Prime Human Resource Services (Pvt) Ltd
We are driven by the belief that organizations deserve powerful yet flexible solutions to manage non-core but mission critical processes such as Payroll, Human Resources, Time and Attendance. With over 5 years experience in business solutions, our team has tailored a payroll service to the unique needs of small, mid-sized and large businesses. We are confident we can achieve our vision. Thanks to our singular focus on using cutting edge technology to always deliver cost effective solutions accurately & on time, allowing companies to focus on their bottom line. We do this by building value-added relationships with our clients. This means that when you partner with Prime HR, you can be confident that your payroll is accurate, on time and serviced in a way that will exceed your expectations.
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