We are looking for a dynamic Team Manager for our call center operations in Night Shift.

  • The resource should have a proven work experience of 4-6 years in a Managerial role in call center /BPO operation.
  • Responsible for the team's monthly targets and ensure target achievement on a regular basis.
  • Responsible for developing the implementation approach and managing the impact on all business areas.
  • Establishing, maintaining, and strengthening relationships with clients considering organizational objectives with maximum ROI.
  • Responsible for the fulfillment of KPIs.
  • Also, deliver month targets to associates.
  • Responsible for all aspects of the project from business analysis to plan management and stakeholder engagement and risk management.
  • Managed the analysis and implementation of projects.
  • Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.

Requirements:

  • Proven work experience as a Team Manager Should possess excellent communication and leadership skills
  • Experience in managing teams of more than 10 peoples
  • Adequate knowledge of organizational effectiveness and operations management
  • Budget development and oversight experience
  • Familiarity with business management including financial principles and practices
  • Ability to effectively communicate with all levels of the organization
  • Leadership and organizational skills with people management skills
  • A competitive salary package will be offered to the right candidate.
  • This will be a night shift and 5 days job(Monday-Friday) with lucrative monthly incentives including complimentary transportation, and health insurance.

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Age:
25 - 36 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
Sep 12, 2021
Posting Date:
Aug 11, 2021

Pro Global Private Limited

Services · 11-50 employees - Islamabad

p./p

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