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Job Description

Client Relationship Manager will be communicating with clients in USA, who are doctors, Nurses or office staff.


  • Building and maintaining relationships with clients and key personnel within practices.
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Responding to the clients queries and provide them with adequate technical and domain training of the applications.
  • Letting customers know about other products the company offers.
  • Achieving client relationship targets and KPI’s as set by the Head of Department.
  • Working closely with Account Managers and other departments.
  • Escalating and resolving areas of concern as raised by clients.
  • Updating the CRM and ensuring account managers are aware of changes within clients.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Carrying out client satisfaction surveys and reviews.
  • Passing leads to the sales team and following up on progress.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.

Skills Required

  • Excellent communications skills in English
  • Strong interpersonal skills and an ability to build rapport with customers.
  • Previous sales experience and an organized approach to work.
  • Hardworking with a strong work ethic.
  • Previous experience working as a client relationship manager or a track record of managing client relationships.

Job Details

Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
25 - 38 Years
Minimum Education:
Career Level:
Experienced Professional
3 Years - 6 Years
Apply Before:
Nov 13, 2020
Posting Date:
Oct 12, 2020
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Pro Global Private Limited

Services · 11-50 employees - Islamabad


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