Client Relationship Manager - US Healthcare

Pro Global Private Limited Unverified

Islamabad , Pakistan

Posted Apr 13, 2021 120 views

PKR. 70,000 - 90,000/Month

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Job Description

Responsibilities:

  • Building and maintaining relationships with clients and key personnel within practices.
  • Must have a solid understanding of RCM and US Healthcare standards.
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Responding to the clients queries and provide them with adequate technical and domain training of the applications.
  • Letting customers know about other products the company offers.
  • Achieving client relationship targets and KPI’s as set by the Head of Department.
  • Working closely with Account Managers and other departments.
  • Escalating and resolving areas of concern as raised by clients.
  • Updating the CRM and ensuring account managers are aware of changes within clients.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Carrying out client satisfaction surveys and reviews.
  • Passing leads to the sales team and following up on progress.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.

Skills Required

  • Resource should have a 5 years plus experience in relevant industry
  • Excellent communications skills in English
  • Strong interpersonal skills and an ability to build rapport with customers.
  • Previous sales experience and an organized approach to work.
  • Hardworking with a strong work ethic.
  • Previous experience working as a client relationship manager or a track record of managing client relationships.

Perks:

  • Pick and Drop, 5 days job, Provident Fund and Self Medical insurance

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
May 14, 2021
Posting Date:
Apr 13, 2021
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Pro Global Private Limited

Services · 11-50 employees - Islamabad

p./p

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