We are looking for a dynamic Team Manager for our call center operations in Night Shift. The resource should have a proven work experience of 4-6 years in a Manegerial role in call center /BPO operation .

  • Responsible for the team monthly targets and ensure target achievement on a regular basis.
  • Responsible for developing the implementation approach and managing the impact on all business areas.
  • Establishing, maintaining and strengthening relationships with clients considering organizational objectives with maximum ROI.
  • Responsible for the fulfillment of KPIs.Also deliver month targets to associates.
  • Responsible for all aspects of the project from business analysis to plan management and stakeholder engagement and risk management.
  • Managed the analysis and implementation of projects. Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.

REQUIREMENTS:

  • Proven work experience as a Team ManagerShould posses excellent communication and leadership skills
  • Experience of managing Teams of more then 10 peoples
  • Adequate knowledge of organizational effectiveness and operations management
  • Budget development and oversight experience
  • Familiarity with business management including financial principles and practices
  • Ability to effectively communicate with all levels of the organization
  • Leadership and organizational skills with people managment skill
  • Competitive salary package will be offered to the right candidate.

This will be a night shift and 5 days job(Monday-Friday) with lucrative monthly incentive including complimentary transportation, and health insurance.

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Age:
26 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
Jan 24, 2020
Posting Date:
Dec 24, 2019

Pro Global Private Limited

Services · 11-50 employees - Islamabad

p./p

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Call Center Representative

Bi Communications, Islamabad, Pakistan
Posted Apr 03, 2024

Deputy Manager Customer Service

Pakistan Single Window, Karachi, Pakistan
Posted Apr 09, 2024

Customer Service Representative

AffinityVibez Pvt Ltd, Lahore, Pakistan
Posted Apr 18, 2024
View All
I found a job on Rozee!