We are seeking a CEM Engineer to enhance network performance and customer experience across mobile communication networks. The ideal candidate will have experience in CS/PS core network delivery, testing, and service quality optimisation.
Key Responsibilities:
Support CS/PS core network product delivery, testing, and performance analysis.
Monitor and optimise customer experience KPIs.
Work with Linux OS, SQL, and CEM tools for network analytics.
Perform basic configurations on Ethernet switches and IP Datacom equipment.
Develop shell scripts to automate tasks.
Qualifications & Skills:
Bachelor's/Master's in Telecommunication or related field (Min CGPA 2.7).
Strong knowledge of mobile networks, Linux, and SQL.
Good understanding of Ethernet/IP Datacom.
Excellent communication and analytical skills.
PEOPLE delivers business, strategic and human capital solutions, which give a new life to your business and take your organization to a new growth trajectory. Our unique approach helps ensure that all levels of the organization work together to create an innovative, talent-powered organization, cutting out redundancies, ultimately helping our clients to achieve excellence in what they do.