Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff, and maintaining a calm, professional environment at all times.
Supervises and assigns duty roster for F/O attendant, Concierge, Bell Counter, Guest Relations, and Business Centre. Responsible for the VIP movement in the Hotel.
DUTY MANAGER DUTIES AND RESPONSIBILITIES:
PREREQUISITES:
Must be able to communicate in English writing and speaking and other languages are advantages. A good & charming personality is important to be the Duty Manager in the way to represent himself on behalf of hotel management.
Education:
Graduates bachelor degree and/or diploma in hotel and restaurant management or other related fields
Experience:
Minimum of two years of experience in a similar position. Should be familiar with basic computer skills and previous experience in using Hotel management software, Telephone Switchboard. Etc.
PEOPLE delivers business, strategic and human capital solutions, which give a new life to your business and take your organization to a new growth trajectory. Our unique approach helps ensure that all levels of the organization work together to create an innovative, talent-powered organization, cutting out redundancies, ultimately helping our clients to achieve excellence in what they do.