Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff, and maintaining a calm, professional environment at all times.
Supervises and assigns duty roster for F/O attendant, Concierge, Bell Counter, Guest Relations, and Business Centre. Responsible for the VIP movement in the Hotel.
DUTY MANAGER DUTIES AND RESPONSIBILITIES:
Must be able to communicate in English writing and speaking and other languages are advantages. A good & charming personality is important to be the Duty Manager in the way to represent himself on behalf of hotel management.
Graduates bachelor degree and/or diploma in hotel and restaurant management or other related fields
Minimum of two years of experience in a similar position. Should be familiar with basic computer skills and previous experience in using Hotel management software, Telephone Switchboard. Etc.
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