Posted Oct 18, 2022 436 views
JOB DESCRIPTION
Essential Duties and Role Responsibilities (includes but not limited to)
- New office network environment deployment and maintenance and ensure network robustness.
- Maintain the GSC production network, include user access area, data center and also the connectivity to multiple customers.
- Support the GSC remote access to customer side, including providing the connectivity proposal, connectivity explanation and implementation, also include supporting the connectivity reachability and stable for the all life cycle of the remote access project
- Responsible for the daily switch port and firewall policy requirement, network healthy check, emergency planning and drills
- Maintain Documentation of network related, such as IP address list, CMDB and also connectivity information for each remote access project
- Diagnose and resolve technical hardware and software issues assigned to them.
- Maintain accurate inventory of all hardware and software resources and parts.
- Identify and effectively priorities situations requiring urgent attention.
- Track and route problems and requests and document resolutions.
- Maintain excellent communication with all end users and other members of the technology department.
- Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.
SKILLS AND CAPABILITY REQUIREMENT
Qualification & Experience
- Bachelor's degree or above in Computer Science, Information Technology or related disciplines
- For L1/L2 engineer, at least 1-3 years of experience in Network administration.
Knowledge & Skills
- Expert knowledge of Cisco, Juniper or Huawei equipment and technologies
- Possess the ability to quickly identify, diagnose and provide solutions to complex problems, requirements and integration of various technologies.
- Provide planning, installing, configuring and maintaining routers, switches, VPN and Firewalls.
- Establish and maintain service levels; perform basic troubleshooting; monitor network implementations; and manage network device alarms.
- Expert knowledge with layer 2 and layer 3 technologies with a focus on network equipment, specifically routers, switches, firewalls
- Detailed knowledge and experience with Open Short Path First (OSPF) and Border Gateway Protocol (BGP), MPLS and IPSEC
- Functions as the expert in networking experience as well as LAN/WAN optimization experience.
- Monitor availability and reliability of Data Center Network.
- Resolve hardware, operational, infrastructure and application incidents within our data center switch and routing infrastructure.
- Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure and application stability.
- Provide regular status reports on tasks accomplished, current issues and progress toward goals
- Ability to clearly communicate technical concepts to non-technical people.
- Ability to multi-task in a fast-paced environment.
Skills
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Professional Employers (Pvt) Ltd
PEOPLE delivers business, strategic and human capital solutions, which give a new life to your business and take your organization to a new growth trajectory. Our unique approach helps ensure that all levels of the organization work together to create an innovative, talent-powered organization, cutting out redundancies, ultimately helping our clients to achieve excellence in what they do.
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