International Customer Support Executive

Programmers Force Verified

Lahore , Pakistan

Posted 2 days ago 102 views Report Job

PKR. 30,000 - 50,000/Month

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Job Description

Programmers Force is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2016. The company was founded by the team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing and blockchain based applications development. We take pride in our diversified workforce with talent coming from top institutions of Pakistan and abroad. Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support global industries in their day to day business challenges. Our specialized teams posses tacit knowledge of high-tech systems that enables us to tap businesses from more than 200 countries worldwide. This is just a beginning for us! We are in search of talented candidates with technical expertise who can add value in our fast paced and work intensive environment. If you are up for this challenge, you know where to apply!


 We are looking for a Software Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.


SQA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)


 The SQA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before software product launches to ensure software runs smoothly and meets client needs while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.


Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.


 Responsibilities:



  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback

  • Create detailed, comprehensive and well-structured test plans and test cases

  • Estimate, prioritize, plan and coordinate testing activities

  • Design, develop and execute automation scripts using open source tools

  • Identify, record, document thoroughly and track bugs

  • Perform thorough regression testing when bugs are resolved

  • Develop and apply testing processes for new and existing products to meet client needs

  • Liaise with internal teams (e.g. developers and product managers) to identify system requirements

  • Monitor debugging process results

  • Investigate the causes of non-conforming software and train users to implement solutions

  • Track quality assurance metrics, like defect densities and open defect counts

  • Stay up-to-date with new testing tools and test strategies


Skills &Requirements:



  • Proven work experience in software development

  • Proven work experience in software quality assurance

  • Strong knowledge of software QA methodologies, tools and processes

  • Experience in writing clear, concise and comprehensive test plans and test cases

  • Hands-on experience with both white box and black box testing

  • Hands-on experience with automated testing tools

  • Solid knowledge of SQL and scripting

  • Experience working in an Agile/Scrum development process

  • Experience with performance and/or security testing is a plus

  • BS/MS degree in Computer Science, Software Engineering or a related subject


 Perks: 



  • 25 paid holidays yearly/can be enchased at year end

  • Lunch provided.

  • EOBI Facility

  • Medical Insurance.

  • Life Insurance.

  • Flexible Working Hours.

  • Payment for Overtime.

  • Enjoy your weekend, we work on weekdays only!

  • Indoor Gaming - Perfect balance between work and play.

  • Personal Growth - Learn the best from the best.

  • Opportunity to engage in local and international trips.

  • Performance based Bonuses.

  • Performance based salary increment and promotion.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Sep 15, 2019
Posting Date:
Aug 15, 2019
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Programmers Force

Information Technology · 51-100 employees - Lahore

Programmers Force is a FinTech Software Development company that develops applications for large scale financial institutions around the world. With us, you’ll get to work in multiple frameworks and learn to make them intelligent using machine learning. Our vision is to create innovative and intelli ...Read More

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