Company Profile:

Programmers Force Pakistan aims to deliver top-notch manpower supply integrated with utmost HR set of services, and solutions streamlining like-minded leaders’ partnership alliance of the client and the employee by means of consistent support gearing and steering the relation in a way to enable a win-win situation for all – all way along! We have a wide range of vacancies for Tech supporting line and Industry.  

Tack of Programmers Force: 

Not only the way out but the best way out! No rather, no “one or two” but a must for all. Win-Win is the goal.

We are looking for “Technical Support Representative” who can provide integration and technical support to our existing clients in order to triage them. The incumbent will also be working with our software engineering team to troubleshoot and resolve issues, if required.

Requirements:

  • Troubleshoot problems reported by customers and help solve technical issues.
  • Answer questions from customers as well as prospective customers about the features and capabilities of our solutions.
  • Develop customer-facing documentation for our solutions on an as-needed basis.
  • Communicate customer needs and wishes to our product team.
  • Log and track customer issues, and communicate status back to the customer.
  • Address issues resulting from application monitoring to ensure system availability.

Skills:

  • Fresh Graduate (BSCS/ BSIT/ BBIT) with a background in O’ Levels/ A’ Levels
  • Excellent understanding of the technical fundamentals of the web-based applications.
  • Hands-on experience in relational databases (SQL Server, MySQL).
  • Programming skills (PHP).
  • Knowledge in XML, JSON and web services.
  • The ability to be a good listener, and to really understand a customer’s problem or question and help to resolve it.
  • Excellent written and verbal communication skills.
  • Strong customer service skills.
  • Strong organization skills.

Perks:

  • 25 paid holidays yearly.
  • Lunch provided.         
  • EOBI Facility.
  • Medical Insurance.
  • Life Insurance.
  • Flexible Working Hours.
  • Payment for Overtime.
  • Enjoy your weekend, we work on weekdays only.
  • Indoor Gaming - Perfect balance between work and play.
  • Personal Growth - Learn the best from the best.
  • Opportunity to engage in local and international trips.
  • Performance based Bonuses
  • Performance based Salary increment and promotion.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
TSR
Job Location:
Johar Town, Lahore, Pakistan
Gender:
No Preference
Age:
18 - 35 Years
Minimum Education:
Intermediate/A-Level
Degree Title:
BSCS/ BSIT/ BBIT or equivalent
Career Level:
Entry Level
Experience:
Less than 1 Year - 1 Year
Apply Before:
Jul 17, 2022
Posting Date:
Jun 16, 2022

Programmers Force

Information Technology · 51-100 employees - Lahore

Programmers Force is a FinTech Software Development company that develops applications for large scale financial institutions around the world. With us, you’ll get to work in multiple frameworks and learn to make them intelligent using machine learning. Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support various industries in their day to day business challenges. You’ll get to work with tech geeks whose expertise include Artificial Intelligence (AI) based software, Application Programming Interface (API) development and Integration, FinTech Solutions, Enterprise Applications, Mobile App Development and Big Data Processing. With a versatile and experienced workforce, we are dedicated to introduce modern business solutions to help global businesses increase profitability and drive ahead of their competitors. From web developers, project managers, UI/UX designers to system architects, we have people who are talented, skilled and have expertise in a diverse range of competencies. We are on the hunt for candidates with technical expertise and skills required to develop and design efficient system software and applications. If you think you’ll be a good fit for our company, apply away! Programmers Force is an equal opportunity employer. We provide lucrative benefits to our employees, which include 25 paid holidays yearly, lunch, EOBI facility, flexible working hours, payment for overtime hours, indoor gaming, local and international trips, performance based bonuses, increments and promotions. We look forward to welcome you as a part of our team!

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