Technical Support Representative

Programmers Force Verified

Lahore , Pakistan

Posted Aug 09, 2019 101 views

PKR. 25,000 - 35,000/Month

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Job Description

Programmers Force is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2016. The company was founded by the team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing and blockchain based applications development. We take pride in our diversified workforce with talent coming from top institutions of Pakistan and abroad. Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support global industries in their day to day business challenges. Our specialized teams posses tacit knowledge of high-tech systems that enables us to tap businesses from more than 200 countries worldwide. This is just a beginning for us! We are in search of talented candidates with technical expertise who can add value in our fast paced and work intensive environment.

If you are up for this challenge, you know where to apply!

We are looking for Technical Support Representatives who can provide integration and technical support to our existing clients in order to Technical Support Representative

Duties and Responsibilities

  • Go through technical documentation and assist with customer queries
  • Foresee customisation requirements by the customers and deal accordingly
  • Liaison between Sales and Tech department to provide quick support
  • Review back-office to troubleshoot any customer queries
  • Provide customers with a walk-through to help understand their problems
  • Should be quick to deliver answers
  • Should be able to handle queries over Skype, Zoom, Gmail and other web tool

Requirements

  • Minimum Qualification: Bachelors
  • Background in computer sciences experienced in handling technical queries
  • Willing to work in social hours good writing and learning skills
  • No accent required but should be able to communicate in English if necessary

Perks:

  • 25 paid holidays yearly
  • Lunch provided.
  • EOBI Facility
  • Medical Insurance.
  • Life Insurance.
  • Flexible Working Hours.
  • Payment for Overtime
  • Enjoy your weekend, we work on weekdays only!
  • Indoor Gaming - Perfect balance between work and play.
  • Personal Growth - Learn the best from the best.
  • Opportunity to engage in local and international trips.
  • Performance based Bonuses.
  • Performance based salary increment and promotion.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Sep 09, 2019
Posting Date:
Aug 09, 2019
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Programmers Force

Information Technology · 51-100 employees - Lahore

Programmers Force is a FinTech Software Development company that develops applications for large scale financial institutions around the world. With us, you’ll get to work in multiple frameworks and learn to make them intelligent using machine learning. Our vision is to create innovative and intelli ...Read More

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