Posted Oct 04, 2025 503 views
Zones is a leading global IT solutions provider known for its innovative and comprehensive end-to-end service offerings. With over 35 years of experience as a Minority Business Enterprise (MBE), Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating across more than 120 countries, Zones partners with industry leaders such as Microsoft, Apple, Cisco, Lenovo, and Adobe, delivering certified and reliable digital infrastructure solutions that transform business operations. The company prides itself on being the trusted IT partner that ensures clients’ needs are met efficiently and effectively.
The Project Coordinator role is essential in delivering exceptional customer service to top-tier clients, ensuring high levels of satisfaction and adherence to project SLA expectations. This position requires a motivated individual capable of managing ambiguous requests, coordinating ongoing deployment schedules, and balancing multiple priorities simultaneously. The role demands independent thinking and strong decision-making skills to successfully execute project tasks and support client needs.
Key Responsibilities
- Coordinate and manage project schedules to meet client deadlines and SLA requirements
- Serve as a primary point of contact for clients, ensuring clear communication and timely updates
- Handle multiple competing priorities while maintaining a high level of accuracy and attention to detail
- Collaborate with internal teams and external stakeholders to facilitate smooth project execution
- Apply independent judgment and intellectual abilities in problem-solving and decision-making
- Monitor project progress and escalate issues as necessary to ensure successful delivery
- Maintain comprehensive documentation and reporting related to project activities
Required Qualifications
- Bachelor’s degree in IT, Business Administration, or a related field
- Strong organizational and multitasking skills to manage complex project schedules
- Excellent communication skills, both verbal and written, to interact effectively with clients and teams
- Ability to work independently and demonstrate sound decision-making capabilities
- Experience in customer service or project coordination within an IT environment is preferred
Preferred Qualifications and Benefits
Zones offers a comprehensive benefits package designed to support employee well-being and professional growth. The company fosters an inclusive and diverse workplace where every team member is valued. Benefits include life insurance, optional health insurance, retirement plans aligned with company policy, and additional perks such as a voluntary pension scheme, EOBI, complimentary meals, and access to an in-house gym.
Zones is an equal opportunity employer committed to maintaining a discrimination-free workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. The company encourages individuals passionate about innovation in IT, sales, engineering, or operations to join its dynamic and collaborative environment.
Shift Timings: 8:00 P.M. to 5:00 A.M. (Pakistan Time)
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Zones IT Solutions
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