Apply For This Job

Close
or

Job Description

Job Description

 

Protege Global is looking for a dynamic Team Manager for its call center operations in Night Shift. The resource should have a proven work experience of 4-5 years in call center /BPO and should possess excellent communication and leadership skills.   

  • Responsible for the team monthly targets and ensure target achievement on a regular basis.
  • Responsible for developing the implementation approach and managing the impact on all business areas.
  • Establishing, maintaining and strengthening relationships with clients considering organizational objectives with maximum ROI.
  • Responsible for the fulfillment of KPIs. Also deliver month targets to associates.
  • Responsible for all aspects of the project from business analysis to plan management and stakeholder engagement and risk management.
  • Managed the analysis and implementation of projects. Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.

REQUIREMENTS:

  • Proven work experience as a Team Manager
  • Experience of managing Teams of more then 10 peoples
  • Adequate knowledge of organizational effectiveness and operations management
  • Budget development and oversight experience
  • Familiarity with business management including financial principles and practices
  • Ability to effectively communicate with all levels of the organization
  • Leadership and organizational skills with people managment skill
  • Competitive salary package will be offered to the right candidate.
  • This will be a night shift and 5 days job with lucrative monthly incentive including complimentary transportation and health insurance

Job Details

Industry:
Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
Feb 04, 2019
Posting Date:
Jan 04, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Protégé Global

Services · 101-300 employees - Karachi

Protégé Global doesn’t just give solutions to your Outsourcing needs. We offer winning partnerships for mutual growth and maximized return on investment by leveraging elements of skilled employees, innovative ideas and advanced technology. The company tactfully strategies and serves an extensive por ...Read More

Similar Job Titles

Team Leader Production

Dawlance Group of Companies, Hyderabad, Pakistan
Posted Jan 08, 2019

Team Lead - Product Development

Ibex, Karachi, Pakistan
Posted Jan 12, 2019

Team Manager

Imtiaz & Co, Multiple Cities, Pakistan
Posted Jan 12, 2019

Team Manager

Posted Jan 14, 2019
View All