AM Pre Sales (Corporate)

Function: Digital & Corporate Services

Job Title: AM Pre Sales

AM Presales are primarily responsible to provide technical support to sales team, act as technical facilitator between customer and PTCL sales team and helping to the sales team in aggressive growth of business subscriber base of the company. Also responsible to concentrate on retaining business customers via alternate solutions.

MAJOR RESPONSIBILITIES

·         Design Solution Corporate Products & Services to Multinationals, Financial Institutions, Banks, Govt., Local companies and telecom sector as ICT Services provider.

·         This position will organize, plan, direct, and coordinate all aspects of the commercial Pre-Sales engagement for prospective customer.

·         Clearly define the Scope of Work and Services offered to the Customer and identify any clarifications or exceptions to the Customer’s inquiry.

·         Prepare proposals in a timely manner to comply with internal review requirements and customer requirements.

·         Work in conjunction with Sales, Marketing, and Product Managers, the position will provide all commercial (Cost) information and proposals to Corporate Sales as well as Customer Engagement Engineers (CEE).

·         Maintain knowledge of approved company vendors, estimating methods as well as project execution procedures.

·         Delivery of compliant, professionally produced proposals within customer defined timeframes with document template management in line with company branding.

·         Coordinate and review / edit proposal input from a variety of stakeholders

·         Ability to engage and influence sales teams in pricing decisions in order to achieve the competitiveness

·         Support the sales organization to ensure timely responses to tenders and RFPs.

·         Develop and present customer presentations at every customer’s organization level.

·         Costing & commercials finalization support to Sales team.

·         Vet contracts technically based on the scope of work of the projects.

·         Gather support from Product and support Managers of CS& BD Wing in providing solutions to the corporate customers. 

·         Respond to all RFPs in association with the Customer Service and Product Development wing PTCL H/Qs. 

·         Ensure that all Pre-Sales personnel including Pre-Sales Assistant Managers maintain and develop the following skills.

·         Able to communicate technical and business information to widely varied audiences

·         Excellent interpersonal relationship building skills

·         Ability to understand business processes and business problems

·         Strong analytical skills

·         Ability to understand data relationships and how data can be used to solve business problems

·         Ability to understand and capture business and technical requirements

·         Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.

·         Knowledge of strategic, conceptual, consultative selling

• Ensure that Sales, Product Development and Customer receive support as they request
• Any other official task assigned by the SM Presales

Professional Competencies

·         Knowledge of regulations and standards applying to PTCL

·         Experience in designing and implementing procedures

·         Experience in management & control

·         Strong working knowledge of the telecom industry

·         Broad understanding of PTCL’s main support and operating functions

·         Share & Employ Strategic vision

·         Concise & inspiring communicator

·         Sales planning

·         Organizing

·         Flexible sales person

• People developer

Essential Skills Requirement:

·         Strong background of telecom technologies, including GSM, fixed line data access, voice services, Cloud services, ICT services, Network Transport and Transmission services etc.

·         Have proactive approach, is independent and self-driven

·         Excellent business writing, verbal communication, and presentation skills.

·         High level Planning and organizing skills.

·         Should have excellent stress management skills

·         Should be a team player and have ability to complete projects with ownership

·         Experience in Proposal Pricing, budgeting & Presales.

·         Experience in team management

·         MS Office with proficiency in Power point/Excel

·         MS Visio OR any other network designing tool

Education

•          Bachelors / Master’s degree in Telecom/Computer Science/Electronics Engineering from a reputed institute.

Experience:

•          2-5 years of experience in relevant field

Grade

Equivalent to BPS-17